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"The hotel was fine, but the homeless people were very aggressive and no one did anything about it"

"I always stay here in Boston. This time I had all my family here too. 4 rooms. Hotel staff was great and super helpful from check in to check out. Front desk saved me twice this trip. Valet parking is worth every penny. Fast and super helpful. Location is central to a lot of Boston sites. Easy walk to lots of things. "

"So far so good"

"Great all around hotel experience"

"You don't have to leave the property shops, bats, night clubs, restaurants. They don't clean your room while you are there. Called twice go ask to get my room clean and nobody came. I think that is disturbing not to clean a room for 5 days."

"This is a busy, well located hotel near to Lincoln Center and Columbus Circle. But the hotel took 40 minutes to check in, the room was grubby and the blinds had fallen down on one of the windows which couldn’t be fixed until the next day and then it only went up halfway. On two nights I went to the bathroom to find a couple of cockroaches in the sink. There is no bar or restaurant but fortunately there are plenty nearby. Also the tv didn’t work. Not great and I stay in NYC regularly. I won’t be returning. "

"No accessible water fountain."

"Wonderful, welcoming, helpful folks throughout. Great location ( especially if, like us, you’re attending an event at MSG). The room was tiny, however, that is normal in many NYC hotels so it was not unexpected. Beds were very comfortable"

"Good stay. Had to request a coffee maker in my room but they brought it right up. No complaints. "