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"Everything was perfect only downside was the pool was overly crowded as it was spring break and it was jam packed with kids other than that i had an amazing stay And would recommend to friend and family "

"The staff did not go above and beyond and were sometimes rude. We also forgot a pair of headphones, and no one was willing to help us or even pick up the phone to assist in getting them back. Service was slow, and the hotel looks much better in photos than it does in reality. Overall, it felt like the staff didn’t want to be there."

"Great location about 3 blocks from 34th St/PennStation/MSG subway stop in Midtown. Walking distance to Times Sq and Theatre District- I liked that it was close to TS but you could get away from the crowds. Lots of coffee shops close by. Our room was small but that's typical for NYC hotels. The most impressive thing was how quiet the room was! I never heard any street noise or hall noise the entire time. You would never know you were in Midtown Manhattan! My only criticism was the air conditioner was loud- I don't love window units- but other than that, I would stay here again! The staff was friendly and helpful. "

"I had no problems here best treatment would come back here or stay with them anytime service was above normal and excellent very welcoming to all. "

"Clean room, friendly staff, can’t complain !"

"Great stay everything was great "

"The check in was fast and the staff was friendly and welcoming. Our room was dirty. The floor dirty. Bed sheets dirty. My husband called front desk twice and noone came to clean the room. He went downstairs to speak to the front desk and the supervisor was there and heard is complaint and immediately changed our room. The second room was clean. But we will never stay here the wait to get on the elevators are crazy long. You better off taking the stairs and the dining room for breakfast very crowded. "

"Staff was fantastic. Friendly, helpful, and professional. "

"I booked a 4 nights stay, room is nice, very clean, mini-fridge is very practical, Staff are nice. Nice location if you like walking, not far from the white house, China Town, walking distance to bus station and metro stations. Blue/yellow line directely to DCA airport. The coffee maker in room, is cheap and old, strong smell of plastic, so the coffee is bad. I asked staff, they said that's the only coffee maker they had for every room. One night after I came back to room, the curtain was stuck, can't low it down. Staff worked on it, 2 men, until 11pm, it worked finally. I was exhausted."