We lost water- no shower, toilet nothing. Front desk never called guests, we called down and were told they were working on it, no idea when someone was coming in to fix it. Then only after complaining did they send us across the street to their other property where they have a proof top restaurant- the noise of the music and there was a guest on the floor that had some personal issues and she screamed all night- it was a nightmare. Went back to original room after that night and then the shower was only cold no warm water. At this point I gave up. Hotel is dismal and did not feel very clean. It was combiner location and that was the only redeeming feature.