「Highly Recommended! Exceptional Value & Hospitality!
This stay exceeded all expectations! The host provided truly outstanding service, personally meeting us with a map to explain local transport and supermarkets, and stocked the fridge with welcome treats like milk, sparkling wine, and ice cream. The apartment was immaculately clean and exceptionally well-equipped with abundant hangers, plenty of towels, comprehensive kitchen supplies, good condition iron/ironing board, umbrellas and laundry...
「Perfektes Hotel für einen kurzen Aufenthalt in Wien. Die Lage ist wunderbar. Nicht super zentral aber sehr gut angebunden. War wirklich sehr zufrieden!」
「Das Personal ist außergewöhnlich freundlich und immer hilfsbereit. Besonders positiv fällt die Sauberkeit und die sehr individuelle Ausstattung des Hotels auf.
Der Restaurantbesuch - wir waren 8 Personen - wird uns in Erinnerung bleiben: Die frisch verarbeiteten Produkte (Gemüse, Fleisch, Fisch) haben uns in allen Variationen der Zubereitung begeistert. Bei unserem nächsten Aufenthalt in Wien werden wir wieder im Max Brown im 7. Bezirk logieren.」
"Unfortunately, it was not a completely comfortable stay.
Upon checking into my room, I noticed that the window only had a thin sheer curtain, which made it easy for people outside to see into the room. I was very concerned about the lack of privacy, so I reported it to the front desk. However, I was told that the blackout curtains were currently being cleaned and none were available. Additionally, I was informed that the hotel was fully booked for the next two nights, so changing rooms was not an option.
Since I had already paid for my stay and finding another hotel at such short notice was not practical, I had no choice but to remain in the room and find my own way to protect my privacy.
I believe this situation reflects a clear lack of preparation on the hotel’s part. Privacy is a basic expectation in any hotel room, and appropriate measures should have been taken in advance.
In response to this issue, the only compensation offered was a single drink voucher, which I felt was insufficient given the inconvenience.
While the location and concept of the hotel are appealing, I was disappointed by the lack of readiness and the limited response to a serious concern. I hope this review helps others who are considering staying here"
