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Quay West Suites Melbourne

Star Rating
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
1,536 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Laundry

Map

What's nearby

  • Popular Location
    Eureka Tower
    3 min walk
  • Popular Location
    National Gallery of Victoria
    5 min walk
  • Popular Location
    Bourke Street Mall
    12 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    28 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Superior Suite, 1 Bedroom, Balcony (Floor 4 - 9, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 Queen Bed OR 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Superior Suite, 1 Bedroom, Balcony, City View (Floors 4-9, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

    Room Amenities

    • 52 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 3
    • 1 King Bed OR 1 Queen Bed
    More details
  • Superior Suite, 2 Bedrooms, Balcony (Balcony, Kitchen, Floors 4-9)

    Room Amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 6
    • 1 Queen Bed and 1 King Bed
    More details
  • Deluxe Suite, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen, Balcony)

    Room Amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 6
    • 1 Queen Bed and 1 King Bed
    More details
  • Premium Apartment, 2 Bedrooms, Balcony

    Room Amenities

    • 2 bedrooms
    • 2 bathrooms
    • Sleeps 5
    • 2 King Beds
    More details
  • Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

    Room Amenities

    • 160 sq m
    • 3 bedrooms
    • 2 bathrooms
    • Sleeps 7
    • 2 Queen Beds and 1 King Bed
    More details

About this area

Southbank

Located in Southbank, Quay West Suites Melbourne is in the entertainment district and on a river. Eureka Tower and Federation Square are notable landmarks, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Melbourne Cricket Ground. Our guests love the property's quiet location.

What's nearby

  • Popular Location
    Eureka Tower - 3 min walk
  • Popular Location
    National Gallery of Victoria - 5 min walk
  • Popular Location
    Bourke Street Mall - 12 min walk
  • Popular Location
    SEA LIFE Melbourne - 13 min walk
  • Popular Location
    Rod Laver Arena - 16 min walk

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 28 min drive

About this property

Quay West Suites Melbourne

A restaurant, an indoor pool, and a fitness center are available at this aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a sauna are onsite. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and an LCD TV with cable channels. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a sitting area and a microwave.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types at the property

Diners Club
Mastercard
American Express

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32.00 per person (approximately)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Set meals are served in guestrooms only (no menus or public dining). Parking height restrictions apply.

Property is also known as

  • Quay Suites Aparthotel
  • Quay Suites Aparthotel Melbourne West
  • Quay West Suites Melbourne
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Aparthotel
  • Quay West Suites
  • Quay West Suites Melbourne Southbank
  • Quay West Suites Melbourne Aparthotel
  • Quay West Suites Melbourne Aparthotel Southbank

Property amenities

Pool/Spa

  • Indoor pool
  • Spa tub
  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Valet parking: AUD 45 per day (in/out privileges)
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed

Food and drink

  • Microwave
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Electric kettle

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 32.00 per person
  • 1 restaurant
  • 1 bar
  • Minibar
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Down comforter
  • Bed sheets provided
  • Rollaway/extra beds: AUD 60.0 per night

Bathrooms

  • Shower only
  • Slippers
  • Designer toiletries
  • Bathrobes
  • Hair dryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 40-inch LCD TV with cable service
  • DVD player

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry Facilities

Work spaces

  • Business center
  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Free newspapers

Location highlights

  • On the river
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center
  • Bicycle rentals, golf, and hiking/biking trails nearby

General

  • 109 rooms
  • 26 floors
  • 1 building

Nearby things to do

Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
4.7

Exceptional

5 - Excellent
1,121
4 - Good
349
3 - Okay
45
2 - Mediocre
16
1 - Poor
5
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, amenities

Great location to the city and excellent service was provided. Breakfast was included and was superior in comparison to other hotels we stayed in while in Australia

Stayed 3 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveler didn’t leave comments with their review
Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow, so much space. I booked the 1bedroom on the higher floors and was not disappointed. I loved having a lounge separate to the bedroom. I also loved having a balcony. Kitchen was great, with a dishwasher and a Nespresso coffee machine. Bed was super comfy and aircon was good. Pool area was fab as was the gym. The best was the customer service. I loved pulling up outside and leaving the car. So easy. Jackie was great, she gave me directions and met me at the door. Even received a gift and a lovely note seeing as though it was a special occasion. Much appreciated. I will be staying again. Don’t hesitate to book here.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, friendly and professional service, I got a room upgrade too.

Stayed 4 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location and friendly staff. Wasn't the best late night menu I've seen.

Stayed 2 nights in Aug 2019

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