4/10 (不満)
宿泊されたお客様
家族旅行
2021 年 4 月 17 日
You can’t use the indoor pool
Disappointing as I confirmed that there was an indoor working pool prior to booking only to be told once checked in that we were not allowed to use the indoor pool. This was the only reason why we chose the property for the indoor pool and spa as other properties on have outdoor pools.
I also booked 889 Collins Street property but was given 883 Collins street. Our apartment had no coffee table nor outdoor furniture on the balcony so we couldn’t sit out there to enjoy the beautiful view of the water both the Yarra and ocean views. Was told furniture would be delivered the next morning I asked for it to be late morning or 12pm as we were having a very late night and wished to sleep in but the furniture unfortunately did not arrive at all. The pool situation was also supposedly going to be rectified so we could use it but that also did not occur. So over all we were really disappointed. Apartment was clean location is good if going into the City. The ocean water view is beautiful. The location is not very good if you want to be close to the restaurants, Costco, District Docklands, Hoyts etc it is a very far walk. Apartments on the other side are close to those attractions.
宿泊されたお客様
2021 年 4 月に 2 泊滞在