「Such a beautiful property!
Supermarket is only about 1km away but a good 40minutes from Seminyak Square, so a little far out from touristy activities. However apps like Grab make everything super quick and cheap to get around.
Big thank you to my concierge who replied within minutes before, during and after our stay and thought of absolutely everything to make our trip convenient.
A peaceful luxury getaway overall, would stay again!」
「We stayed here for 3 nights and 4 days, with 3 people including the baby.
The hotel staff were very hospitable and supportive. They made adjustments to breakfast and the spa smoothly.
They also helped me out a lot when I suddenly fell ill, adjusting my medication. It's a hotel I'd like to stay at again.」
「As the door lock was broken, the service took care of me as soon as I asked for a repair. Correspondence was good early.
It is better to think that service fees such as room service will be paid on the spot.」
「We loved our stay here. The staff were absolutely amazing, especially those at reception. They were always well mannered, polite, friendly, helpful and went above and beyond for us. The breakfast menu was great, I ordered something different everyday and the food was fantastic. The villa itself was well maintained, clean, peaceful. We loved the private pool. The bed was comfortable and bathroom was spacious. The room service was excellent, the food again was delicious, especially the spring...
"We had a truly wonderful stay at Sheraton Bali Kuta Resort.
The housekeeping staff created beautiful towel art such as swans and other figures with kind messages on the bed — so amazing that we wanted to take photos to remember them!
At check-in, Mr. Oka, who speaks fluent Japanese, was very kind and helpful.
Every staff member we met — at the second-floor restaurant, by the pool, or even in the corridor — greeted us with warm smiles and made us feel so comfortable.
This stay gave us such special memories, and we would love to stay here again when we visit Bali in the future.
Thank you very much for the wonderful hospitality. We look forward to visiting again in the near future!"
