Search Palaces in Mai Khao

"What an amazing place for a family vacation. The pools are all excellent, and the kids loved the kids’ pool! There are so many great food options on the property, and if you’re wondering if the breakfast package is worth it - I promise you’ll regret it if you don’t get it! It’s probably the best breakfast buffet I’ve ever seen and I’ve stayed at nice hotels all over the world. The staff are very helpful, friendly and prompt; and left little surprises for the kids in our room. My only complaint is the kids’ pool has a weird overhang that looks down into a viewing area that I thought was a safety risk as they could climb onto the bench and hang over."

"Room Air Conditioning sucks. The management says guests can not control the temperature below 22°C (71°F). That's ridiculous. With outside temperatures soaring above 33°C (90°F) and humidity levels 70%+, the rooms are hot. When you come into the room, tired and sweaty, it sucks because you can't get it below 22°C. I have never seen this in any other 5-star resorts. The furnitures are ordinary. The shampoo dispenser, once pressed, won't come back, you need to pull it up again. There are no elevators. Again, after a sweaty day, you have to climb plenty of steps to get to your room. The resort claims they are "on the beach". They are NOT. There's a small rocky beach, a very busy street, and then the resort entrance. The staff is very polite & respectful, but the majority of them don't speak English. Restaurants (except the Ocean View restaurant) have limited options. The resort is not ideally located (about 5 km from the "activity" place). The view from the room is certainly good. Overall, I WILL NOT COME BACK HERE. "

"Good airport pickup. Clean and tidy hotel"

"I had to pay an additional fee separately so that the child could have half board, even though at the time of booking I was given a price for half board for two adults and one child. Another couple who came with us was not required to pay this fee and benefited from exactly the same conditions. In the room, we did not find a towel for the child, nor toothpaste or other similar items, although the other couple received extra towels and a small bag with toiletries for their child. The beach disappointed me, as there were many rocks in the water and the tide was quite strong. If you like pools and don’t mind traveling 10 hours to Thailand just to stay by the pool, then it’s for you. The food was good and the place was clean. However, I believe it was not worth the price for what it offered."

"All great. Just be prepared that its a large hotel >350 rooms and that it's built on a cliff. I had to climb some 80 stairs from the room or pool to the reception. "

"We stayed on the residence. Amazing place, ocean view. Great pool and food"

"It was a lovely stay for us. Everyone in the staff was very courteous and nice. The breakfast spread was decent. The resort is right on the beach and is very family and kids friendly. Although it’s in a very secluded area of Phuket, there is a taxi stand right in front of the hotel with very reasonable rates. For families looking for a relaxing few days on the beach, away from the hustle and bustle of Phuket, it’s a wonderful option."

"Отличная гостиница.очень рекомендую.сервис отличный.завтрак супер вкусный "

"Location was great, not in the midst of the craziness, but just outside of it and walking distance to the craziness, the room is clean housekeeping was amazing. All staff was very polite and very helpful."