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AC Hotel Carlton Madrid by Marriott

Photo gallery for AC Hotel Carlton Madrid by Marriott

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Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing
Minibar, in-room safe, laptop workspace, soundproofing

Overview of AC Hotel Carlton Madrid by Marriott

AC Hotel Carlton Madrid by Marriott

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
28045, Madrid, Madrid, Paseo de la Delicias 26

Explore the area

  • Popular LocationEl Retiro Park10 min walk
  • Popular LocationPrado Museum14 min walk
  • Popular LocationThyssen-Bornemisza National Museum16 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)16 min drive

Choose dates to view prices

About this area

Madrid

AC Hotel Carlton Madrid by Marriott is located in Arganzuela, a neighborhood in Madrid, and is in the city center and near a metro station. CaixaForum Madrid and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's attractions include Royal Botanical Garden and Madrid Zoo Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Vicente Calderon Stadium or WiZink Center. Guests appreciate the hotel's convenience to public transportation: Palos de la Frontera Station is 3 minutes by foot and Estación del Arte is 6 minutes.

What's nearby

  • Lavapies - 4 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 6 min walk
  • El Retiro Park - 10 min walk
  • Prado Museum - 14 min walk
  • Thyssen-Bornemisza National Museum - 16 min walk

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • La Galerie – Bar offering local cuisine. Serves breakfast on select days.

About this property

AC Hotel Carlton Madrid by Marriott

4-star Madrid hotel in Arganzuela with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a 24-hour business center are onsite. All 122 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also find rainfall showerheads and hair dryers.
AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: EUR 18 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space (2519 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 18 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 446 out of 980 reviews
5 - Excellent 46%
Rating 4 - Good. 423 out of 980 reviews
4 - Good 43%
Rating 3 - Okay. 82 out of 980 reviews
3 - Okay 8%
Rating 2 - Poor. 15 out of 980 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 980 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff all of them are rude. The hotel is closed to the train Puerta La atocha. Good location.
Stayed 5 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Sep 2021

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark rooms
Rooms were found to be rather dark, other than that ok.
Stayed 1 night in Feb 2020