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AC Hotel Carlton Madrid by Marriott

4.0 star property
Upscale hotel near Puerta del Sol

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

AC Hotel Carlton Madrid by Marriott

Photo gallery for AC Hotel Carlton Madrid by Marriott

Breakfast served, local cuisine
Exterior
Minibar, in-room safe, laptop workspace, soundproofing
Lounge
Rainfall showerhead, eco-friendly toiletries, hair dryer, towels

Overview of AC Hotel Carlton Madrid by Marriott

8.8

Excellent

Popular amenities

  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Restaurant

Explore the area

28045, Madrid, Madrid, Paseo de la Delicias 26
  • Popular LocationPrado Museum14 min walk
  • Popular LocationEl Retiro Park2 min drive
  • Popular LocationGran Via3 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)17 min drive
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Room options

Standard Twin Room, 2 Twin Beds

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed (Plus)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds (Plus)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Madrid

AC Hotel Carlton Madrid by Marriott is located in Arganzuela, a neighborhood in Madrid, and is near a metro station. Gran Via and Paseo de la Castellana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore El Retiro Park and Madrid Río. Check out an event or a game at Santiago Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

What's nearby

  • Prado Museum - 14 min walk
  • El Retiro Park - 2 min drive
  • Gran Via - 3 min drive
  • Puerta del Sol - 3 min drive
  • Plaza Mayor - 3 min drive

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • Cafeteria Pando - 4 min walk
  • Burger King - 3 min walk
  • Cervecissimus-Backstage - 3 min walk
  • Cervecissimus Delicias - 3 min walk
  • Atocha Tandoori - 2 min walk

About this property

AC Hotel Carlton Madrid by Marriott

Upscale hotel near Gran Via
Prado Museum and El Retiro Park are located near AC Hotel Carlton Madrid by Marriott, which provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The onsite restaurant, La Galerie, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Continental breakfast (surcharge), express check-out, and luggage storage
  • A front-desk safe, an elevator, and concierge services
  • A TV in the lobby, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 122 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, French, Spanish

Sustainability

Sustainability practices

Comprehensive food waste policy
Locally-sourced food (80% minimum)
Organic food (80% minimum)
Double-glazed windows
Housekeeping on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Galerie

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is AC Hotel Carlton Madrid by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at AC Hotel Carlton Madrid by Marriott?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at AC Hotel Carlton Madrid by Marriott on Apr 7, 2024 start from ¥24,099, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at AC Hotel Carlton Madrid by Marriott?

This hotel doesn't offer parking.

What time is check-in at AC Hotel Carlton Madrid by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AC Hotel Carlton Madrid by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is AC Hotel Carlton Madrid by Marriott located?

Located in Arganzuela, this hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. Puerta del Sol and Gran Via are also within 1 mi (2 km). Palos de la Frontera Station and Madrid (XOC-Atocha Train Station) are within a 5-minute walk.

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 1000 reviews" "
Rating 8 - Good. 406 out of 1000 reviews" "
Rating 6 - Okay. 75 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

tresa a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well appointed. The location was excellent, near the Prado, Reina Sophia and the Atoche train station. The staff were incredibly kind and generous, providing a warm environment.
Stayed 1 night in Dec 2023

10/10 Excellent

tresa a

Stayed 1 night in Dec 2023

10/10 Excellent

tresa a

Stayed 2 nights in Dec 2023

10/10 Excellent

Eric

Stayed 3 nights in Dec 2023

10/10 Excellent

Anurag

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, staff, amenities, and convenient
I stayed in a newly renovated 7th floor room with a private terrace with views of Madrid and an outdoor shower, table with chairs and umbrella/sun shade. The room was great. It had an ironing board with iron, mini-fridge, spa tub, tea kettle, views from the bathroom and bedroom, external shutters for light blocking and as an extra barrier against street noise—however, noise was never a problem. I slept super-well. The 7th floor is the top floor so you also needn’t worry about noise from above. This was my third or four stay at this hotel. In the past, I always asked for an interior room facing away from the street, as I am a light sleeper and noise sensitive, but this room was way better. I love the location of this hotel. It’s convenient and in the heart of things but on a not-too-busy street. It’s an easy 7-minute walk from Atocha train station, a few minutes walk to the metro, a few minutes walk to the Reina Sofia Art Museum, which always my first stop in Madrid (so I can visit Picasso’s painting, “Guernica”). It’s close to restaurants, ATMs, cafes, the Prado and Retiro Park. A well-stocked Corte Ingles Super Cor mini-mart is just steps down the block, if you desire snacks, a fine wine, or ready made salad. The staff is kind, friendly and helpful. If English is your only language, don’t worry, they’re perfectly fluent. I would recommend this hotel.
Stayed 2 nights in Nov 2023

6/10 Okay

Ahmad

Traveled with family
Liked: Cleanliness, staff & service
Not so good
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to train station. Modern hotel and rooms. Noisy but normal for city hotel. Easy check in and check out. We just stayed one night arriving on train and going to airport early in the morning.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Stayed 1 night in Nov 2023

8/10 Good

CHIZURU

Traveled with group
Liked: Cleanliness, staff & service, amenities
the facility is bit old but comfortable enough. and a front desk staff was nice and kind.
Stayed 1 night in Nov 2023