Near Prado Museum and El Retiro Park, NH Madrid Atocha provides dry cleaning/laundry services, car rentals on site, and a 24-hour business center. The on-site restaurant offers light fare. Guests can connect to free in-room WiFi.
Located in Jerónimos, a neighborhood in Madrid, NH Madrid Atocha is in a shopping district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Museo Nacional Centro de Arte Reina Sofía and Madrid Zoo Aquarium. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Visit our Madrid travel guide
28014, Madrid, Madrid, Paseo de la Infanta Isabel 9
What's nearby
Atocha Station Memorial
2 min walk - 0.2 km
Museo Nacional Centro de Arte Reina Sofía
3 min walk - 0.3 km
Prado Museum
11 min walk - 1.0 km
El Retiro Park
13 min walk - 1.1 km
Gran Via
20 min walk - 1.7 km
Getting around
Madrid Atocha Station
2 min walk
Atocha Renfe Station
2 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD)
17 min drive
Restaurants
El Brillante
6 min walk
Trotamundos
1 min walk
Sép7ima
2 min walk
Scarlett
6 min walk
La Pausa
1 min walk
About this property
NH Madrid Atocha
Hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, NH Madrid Atocha provides dry cleaning/laundry services, car rentals on site, and a 24-hour business center. The on-site restaurant offers light fare. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), 1 meeting room, and a 24-hour front desk
Concierge services, multilingual staff, and smoke-free premises
A banquet hall, free newspapers, and a front-desk safe
Guest reviews say great things about the helpful staff
Room features
All 68 rooms have comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
Reusable coffee/tea filters, recycling, and LED light bulbs
Bathrooms with designer toiletries and showers
Wardrobes/closets, eco-friendly cleaning products, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 to 22 per person
A restaurant
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
24-hour business center
312 square feet of conference space
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
100% renewable energy
8 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1947
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegetarian breakfast available
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Pillow menu
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Limited room service
Minibar
More
Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 16 to 22 per person
Nearby parking fee: EUR 35 per day
Pet fee: EUR 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid
Frequently asked questions
Is NH Madrid Atocha pet-friendly?
Yes, NH Madrid Atocha allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at NH Madrid Atocha?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at NH Madrid Atocha on Mar 8, 2026 start from ¥21,609, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at NH Madrid Atocha?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at NH Madrid Atocha?
Check-out is at noon.
Where is NH Madrid Atocha located?
Located in Jerónimos, this hotel is within a 10-minute walk of Paseo del Prado and Museo Nacional Centro de Arte Reina Sofía. Prado Museum and El Retiro Park are also within 15 minutes. Atocha Renfe Station is only a 2-minute walk and Estación del Arte is 4 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
NH Madrid Atocha Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a wonderful room, wirh two terraces and heaps of light and space . The staff were very efficient and professional. The hotel is opposite Atocha Station so the traffic is pretty constant and chaotic but didn't worry us. It's close to Prado, Reina Sofia and the Botanical Gardens. There are restaurants within 10 minute walk. It was a real winner for us.
I had a great experience at NH Hotel Atocha! The staff was excellent, friendly, professional, and went out of their way to get us into our room early, which was such a nice surprise after traveling. The room was spotless, comfortable, and had everything we needed. The location couldn’t be better! It is close to the metro, the train station, and plenty of restaurants and sights within walking distance. It made getting around Madrid so easy. I’d definitely stay here again and highly recommend it to anyone visiting the city. Perfect package all around!
We picked this hotel because it is across from the train station. It has an excellent location for museums and the park. I was concerned that it might be noisy but it even though we had a room that faced the street and train station it was very quiet! They kept our bags after checking out so we had the afternoon to explore the old part of the city by metro that is right outside the door! I highly recommend.
Laurie
Stayed 1 night in Oct 2025
8/10 Good
YUKIHIRO
Sep 6, 2024
Liked: Cleanliness, staff & service, amenities
The location was super convenient. The facility is old but well-maintained. The staff were friendly and helpful, and the breakfast was really delicious.
Nice hotel near the city’s main train station, the staff is nice, rooms are clean and the neighborhood very pretty; rooms are a bit small but no different from many other hotels in this price range
The hotel is directly across from the main entrance to Atocha station and the express bus to the airport. The surrounding area felt safe even late at night. The hotel was clean and modern. The room was fairly small for the price but this a perfect place if you are arriving late or leaving early.
Very well placed for the Atocha train station and the location was quieter than we expected with regards to traffic noise. The room was a reasonable size and the bed and pillows were really comfortable.
really nice and clean place, it is small but it is so able. where it is located is great, near train stations, some popular destinations too.
i would come back :)
Wonderful hotel, polite and very helpful staff, ultra clean and comfortable room. The room was really roomy for an European hotel, and the bathroom was modern and everything worked! It is across the street from the Atocha train station so we easily found it after our ride from Barcelona. Great location, too, since it is very close to the Prado Museum and the large Retiro park.