The view, the view , the view. Walk along the lake was wonderful and so thrilled that it is dog friendly. So few lovely places are.
Lena
2025 年 7 月に 1 泊滞在
8/10 (良い)
Alejandro Lillo
家族旅行
2025 年 7 月 28 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Me encanto el lugar su entorno spectacular. Muy poca varied de comida y el desayuno muy poca variedad, el cafe o bebestible se debe pagar aparte lo Que encarece el desayuno. La comida en general no es buena versus su precio .
Alejandro Lillo
2025 年 7 月に 1 泊滞在
2/10 (非常に不満)
Charlotte
ペット同伴の旅行, 家族旅行
2025 年 7 月 27 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I have never had such an awful experience at a hotel in my life. The Peaks of Otter Hotel was completely unacceptable. Our room was infested with bed bugs AND fleas – an absolute health hazard. We woke up with multiple bites, and upon closer inspection, we saw the bugs crawling on the mattress and headboard. It was beyond disgusting.
When we reported the issue, the response from staff was shockingly inadequate. There was no urgency, no real apology, and no offer to compensate us for the horrible situation. To make matters worse, the staff was rude and awful to us when we asked about a refund, which is completely unacceptable given the circumstances. This level of negligence is inexcusable, especially for a property that charges these rates and claims to provide a quality experience.
For your own health and safety, avoid this hotel at all costs. I will be contacting the local health department to file a formal complaint because this is a serious sanitation problem. Do not risk bringing bed bugs or fleas home from this place.
Charlotte
2025 年 7 月に 2 泊滞在
8/10 (良い)
JoAnn
家族旅行
2025 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful location on BlueRidge Parkway - room was spacious and clean. Dining room was OK
JoAnn
2025 年 7 月に 1 泊滞在
8/10 (良い)
Dennis
ペット同伴の旅行
2025 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My wife and I are vegans. We were very surprised that our choices were so limited in the restaurant. We did enjoy our stay.
Dennis
2025 年 7 月に 2 泊滞在
8/10 (良い)
Anita
家族旅行
2025 年 7 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet, nature.
Anita
2025 年 7 月に 1 泊滞在
8/10 (良い)
Michael、Cascade
カップルで旅行
2025 年 7 月 16 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Location, location, location! The grounds were beautiful. It was so peaceful. The lodge itself is in desperate need of upgrades. There is no WiFi except in the main building (restaurant). For the price, I expected a few more amenities. But overall the room was clean and the location is lovely.
Michael
2025 年 7 月に 1 泊滞在
6/10 (普通)
Chhavi
2025 年 7 月 13 日
I wish it was more clean. There were lots of spiders and dust.
Chhavi
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Mark
2025 年 7 月 9 日
Rustic- but in the best kind of way. Don’t expect a spa, but you will leave refreshed.
Mark
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Brian
カップルで旅行
2025 年 7 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lots of scenery and hiking
Brian
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
John
2025 年 7 月 1 日
John
2025 年 6 月に 3 泊滞在
10/10 (非常に良い)
Carol
2025 年 6 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Carol
2025 年 6 月に 1 泊滞在
8/10 (良い)
David、Moscow
2025 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
David
2025 年 6 月に 1 泊滞在
8/10 (良い)
xxx
カップルで旅行
2025 年 6 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Peaks of Otter Lodge has a beautiful property on the Blue Ridge Parkway. It is comfortable (great king mattress) and cleans, shows some signs of aging, but perhaps that is part of the charm. The walls are concrete, so it was quiet at night. EVERY ROOM in lodges 1 and 2 have a view of the lake! The A/C was great! There are some hikes, including an option to purchase a shuttle ride up Sharp Top Mountain to walk up to the summit (steep stairs, a little tricky!) .The restaurant has a magnificent view, and the dinner prices were very reasonable. However, there was confusion over the breakfast menu, because they just switched to breakfast buffet only, and no customers and a few employees did not know about it. Another mix-up was that we were given room keys to a room someone was staying in- my husband went in and found items there! They did find us another room and comped us meal vouchers. I would definitely stay there again to enjoy the beauty of the surroundings and the convenience to the Parkway!
xxx
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Samuel
2025 年 6 月 25 日
良かった点 : 清潔度、設備とサービス
Beautiful place peaceful and quiet and great Staff love this place, good food
Samuel
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Ed
2025 年 6 月 24 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Quiet, clean, resteraunt on site
Ed
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Dominick
2025 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Adam the bartender was awesome!
Dominick
2025 年 6 月に 1 泊滞在
8/10 (良い)
Larry
カップルで旅行
2025 年 6 月 21 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We loved the setting and view from our deck. The food in the restaurant was very disappointing. For the cost, we expected a superior meal. They wouldn't even give us a piece of bread with our meal. We will definitely not eat there again on our next visit.
Larry
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
Glenn
カップルで旅行
2025 年 6 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is clean but dated. Dinner was good with reasonable prices. Breakfast was not worth the price. The Holiday Inn Express free breakfast is much better. The orange juice was watered down, the toast was cold, the jelly selection was minimal, the grits were tasted blan, the scrambled eggs were plentiful and the bacon was either over cooked and some under cooked.
Glenn
2025 年 6 月に 1 泊滞在
8/10 (良い)
Richard
2025 年 6 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was awesome, friendly and helpful. The location and scenery couldn't be any better. Only problem, and i understand because it is an old hotel, is rooms are pretty dated, and microwave in room would have helped for coffee getting cold. Although a little pricey in my opinion the friendliness of staff alone would make you want to come back.
Richard
2025 年 5 月に 1 泊滞在
2/10 (非常に不満)
Paul
2025 年 5 月 30 日
気になった点 : 清潔度、設備とサービス
Paul
2025 年 5 月に 1 泊滞在
8/10 (良い)
Josh
グループ旅行
2025 年 5 月 30 日
良かった点 : 設備とサービス
Peaks of Otter Lodge really stood out for us on our roadtrip. The most notable feature is easily the scenery and seclusion of it. All rooms overlook the lake and the ability to walk out and immediately have views of the lake and peaks surrounding it is really special. The complex sits on its own surrounded by greenery without other buildings around. We were really charmed by it, felt instantly relaxed, and even thought it might make a good stop on a honeymoon!
A leisurely walk around the lake takes no longer than 20 minutes.
The setup is US 'motel' style: three units of two stories arranged alongside ample parking with communal ice machines.
The bathrooms in particular were showing their age a bit. I found this to be characterful / charming more than off-putting but the shower head was a bit rusted and impossible to adjust and ventilation was just achieved through opening a window rather than an extractor fan.
The main room was more recently decorated and spacious but the floor didn't seem to be completely clean so I deducted a star for that.
These are relatively minor and we'd still absolutely stay again.
We didn't dine in the restaurant so can't comment on that.
Josh
2025 年 5 月に 1 泊滞在
6/10 (普通)
Rebecca、Washington
カップルで旅行
2025 年 5 月 27 日
気になった点 : 設備とサービス
Wonderful location for great hiking and peaceful environment.
Rebecca
2025 年 5 月に 2 泊滞在
8/10 (良い)
Amber
カップルで旅行
2025 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス
Beautiful scenery, food was pretty good, but it took a long time to get served due to understaffing. The room was clean, but pretty outdated and it only had a coffee maker. It would've been nice to have a mini refrigerator.
Amber
2025 年 5 月に 1 泊滞在
10/10 (非常に良い)
Warren
2025 年 5 月 25 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The stay at The Peaks of Otter this weekend was incredible! It was really refreshing to see the beauty of God's creation all around. So peaceful, tranquil, and beautiful everywhere I went. The service was spot on, the food was really good, and the people were really friendly. I would recommend The Peaks to anyone!