ルガノのペットと泊まれるホテル

「It was a beautiful stay for us. The hotel is in a really nice location, personnel is polite and friendly, breakfast was also very good. The only observation is that many areas and furniture look very old, and like they are on their last days of usability. I imagine soon they will need to go under big renovations 」

「ロケーションとホテルのクオリティがすばらしい」

「ビジネスホテルのようだった。」

「初めて宿泊しましたが噂通り素晴らしいホテルです。 目の前がルガノ湖なのでお散歩しながら街へ行かれます。 若い方やお子様には物足りないかもしれませんが、のんびりした旅行にはおすすめの贅沢なホテルです。」

「レストランもとても良かった」

「Was an issue, but I couldn't define adequately the reason. During the booking, I don't remember to have the option to change the age of my kid. I came early and alone to do the check in and receive the key. When we arrive late in the night, the booking was done for under 1 year old (she is 11) so just one bed was in the bedroom. They offer option to resolve and that's a good point, but the error could be in the website, or the hotel options. But definitively, the location was great to visit...

「ルガーノ駅に近くホテルまではスロープがありスーツケースでも楽に行けました。ホテルから駅まではケーブルカーがあるので登りも問題ありません。ホテルのスタッフの対応もよくチェックアウト時に日本語の話せるオーナーがお菓子のお土産をくれました。」

「Attitude of receptionist was unprofessional, unpleasant and unacceptable.」