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Hotel City Lugano, Design & Hospitality

4.0 star property
Guests start their day with delicious breakfast options and later relax with coffee while taking in the beautiful scenery surrounding this stylish property

Choose dates to view prices

Located near Lake Lugano, Hotel City Lugano, Design & Hospitality offers a relaxing retreat. The on-site restaurant serves light fare, and the café is perfect for coffee. Guests can connect to WiFi and enjoy breathtaking views from the welcoming terrace.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is ￥34,049
￥37,229 total
includes taxes & fees
May 25 - May 26

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About this property

Hotel City Lugano, Design & Hospitality

  • Upscale hotel near Lake Lugano
  • Consider a stay at Hotel City Lugano, Design & Hospitality and take advantage of a terrace, a coffee shop/cafe, and laundry facilities. The on-site restaurant offers light fare. Free in-room WiFi and a bar are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
    • Luggage storage, concierge services, and a front-desk safe
    • An elevator, free newspapers, and smoke-free premises
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel City Lugano, Design & Hospitality offer thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Wardrobes/closets, refrigerators, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel City Lugano, Design & Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much does it cost to stay at Hotel City Lugano, Design & Hospitality?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel City Lugano, Design & Hospitality on May 25, 2026 start from ￥34,049, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 20 per day.

What time is check-in at Hotel City Lugano, Design & Hospitality?

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel City Lugano, Design & Hospitality?

Check-out is at 11:00 AM.

Where is Hotel City Lugano, Design & Hospitality located?

Located in Molino Nuovo, this hotel is within 1 mi (2 km) of University of Lugano and Lake Lugano. Parco Ciani and Casino Lugano are also within 15 minutes. Lugano Funicular Station is 18 minutes by foot and Lugano (QDL-Lugano Rail Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 325 out of 481 reviews
Rating 8 - Good. 133 out of 481 reviews
Rating 6 - Okay. 16 out of 481 reviews
Rating 4 - Poor. 3 out of 481 reviews
Rating 2 - Terrible. 4 out of 481 reviews

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Conveniently located, very nice room and staff were so helpful and sweet. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff, clean and super central. Nearby one of the best wine Bars and food from the owner Bruno!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Greg

Liked: Staff & service, property conditions & facilities
Katie who served the breakfast, was incredible and very welcoming.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent, modern hotel

This was a centrally located excellent, modern hotel with great beds, great breakfast and as we lived on 4th floor also very quiet within the room.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern boutique hotel in beautiful Lugano

The hotel was very modern and clean and close to the railway station (2 stops away). The staff were all friendly. Small breakfast buffet was great. I would stay at this hotel again definitely and highly recommend it to anyone who would stay in Lugano.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Fahad

Liked: Cleanliness, staff & service
Everything was walkable. Good links to bus stations especially with the Ticino ticket that gives you free public transport. I wasn’t aware of this until the concierge informed me. Room was nice enough and breakfast had enough options.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Savita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Luda

Liked: Cleanliness, staff & service, amenities
Room was nice and manager on duty very helpful.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Amber-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.
Verified

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Chang

Excellent experience
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Jeremy

Liked: Property conditions & facilities, room comfort
Hotel a little out of the main centre but only takes ten minutes to walk there. Near a bus stop to the station. Everything felt new and efficient. Room quite expensive, maybe because there aren't lots of hotels in Lugano. Room itself was sizable.
Stayed 1 night in Oct 2025
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little hotel. All was good. Fridge and kettle in room. Superclean. Only downside was the hard bed.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Manito

Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Stephan

Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome! It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated. Definitely recommend!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind personell
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien très propre

Très bien très propre Idéal
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose alberto

Liked: Property conditions & facilities, room comfort
Excelente hotel! Funcionários muito atenciosos.
Stayed 1 night in Jul 2025