Hotel City Lugano, Design & Hospitality

Property class: 4

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Hotel City Lugano, Design & Hospitality. The on-site restaurant offers light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
The current price is ￥31,747
￥34,721 total
includes taxes & fees
Oct 27 - Oct 28

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Modern Single Room

A modern hotel room with a bed, a desk, a chair, a television, and artwork on the walls.

Modern Single Room

9.6 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Style Double Room

A hotel room with a bed, a glass shower enclosure, a bathroom with a toilet and sink, and a large painting on the wall.

Style Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Modern Cosy Double Room (1 queen bed)

A hotel room with a bed, a chair, a nightstand, and a lamp.

Modern Cosy Double Room (1 queen bed)

9.4 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Double Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Exclusive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 2 seperate bedrooms

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Family Room, 2 seperate bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

APARTMENT ONE BEDROOM

  • Sleeps 10

DOUBLE BUSINESS

  • Sleeps 4

DOUBLE EXECUTIVE

  • Sleeps 4

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About the neighborhood

Located in Lugano, Hotel City Lugano, Design & Hospitality is in the city center. Morcote Castle Estate Winery and Porlezza Harbour are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Via Nassa and FoxTown Factory Stores. LAC Lugano Arte e Cultura and Swissminiatur are also worth visiting. Visit our Lugano travel guide
Map
6900, TI, Lugano, Via G. Bagutti 4

What's nearby

  • A large, pink building with a green dome, surrounded by well-manicured gardens and tall trees.
    Parco Ciani
    11 min walk - 0.9 km
  • A large, pink building with a green dome and a flagpole.
    Palazzo dei Congressi
    12 min walk - 1.1 km
  • A coastal city with a prominent mountain, a large body of water, and dense urban development.
    Lake Lugano
    14 min walk - 1.2 km
  • A historic building with ornate facades and a covered entrance.
    Via Nassa
    14 min walk - 1.2 km
  • University of Lugano
    5 min walk - 0.4 km

Getting around

  • Lugano (QDL-Lugano Rail Station)
    17 min walk
  • Lugano Funicular Station
    18 min walk
  • Lugano (LUG-Agno)
    18 min drive

Restaurants

  • Before B4
    9 min walk
  • Restorante 1001 Notte
    3 min walk
  • Hollywood
    3 min walk
  • Ristorante Fresco
    7 min walk
  • Mr Vino Lugano
    2 min walk

About this property

Hotel City Lugano, Design & Hospitality

  • Upscale hotel near Lake Lugano
  • Consider a stay at Hotel City Lugano, Design & Hospitality and take advantage of a terrace, a coffee shop/cafe, and laundry facilities. The on-site restaurant offers light fare. Free in-room WiFi and a bar are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and free newspapers
    • Smoke-free premises, an elevator, and luggage storage
    • A front-desk safe, concierge services, and a vending machine
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Hotel City Lugano, Design & Hospitality offer thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CHF 23 for adults and CHF 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 15 for children
  • Self parking fee: CHF 20 per day (in/out privileges)
  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Is Hotel City Lugano, Design & Hospitality pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much does it cost to stay at Hotel City Lugano, Design & Hospitality?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Hotel City Lugano, Design & Hospitality on Oct 27, 2026 start from ￥31,747, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 20 per day.

What time is check-in at Hotel City Lugano, Design & Hospitality?

Check-in start time: 3:30 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel City Lugano, Design & Hospitality?

Check-out is at 11:00 AM.

Where is Hotel City Lugano, Design & Hospitality located?

Located in Molino Nuovo, this hotel is within a 15-minute walk of University of Lugano and Lake Lugano. Parco Ciani and Cantonal Art Museum are also within 15 minutes. Lugano Funicular Station is 18 minutes by foot and Lugano (QDL-Lugano Rail Station) is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel City Lugano, Design & Hospitality Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 341 out of 502 reviews
Rating 8 - Good. 136 out of 502 reviews
Rating 6 - Okay. 17 out of 502 reviews
Rating 4 - Poor. 4 out of 502 reviews
Rating 2 - Terrible. 4 out of 502 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpfulness and friendliness of the staff here were absolutely above and beyond. They were so kind and understanding id stay here again and highly recommend then hotel to anyone staying in the area. Also extremely Clean and very close walk to lots of amazing things.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff. Fairly close to the lake (7min walk)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Conveniently located, very nice room and staff were so helpful and sweet. Would definitely stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff, clean and super central. Nearby one of the best wine Bars and food from the owner Bruno!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean bathroom
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Katie who served the breakfast, was incredible and very welcoming.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent, modern hotel

This was a centrally located excellent, modern hotel with great beds, great breakfast and as we lived on 4th floor also very quiet within the room.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great modern boutique hotel in beautiful Lugano

The hotel was very modern and clean and close to the railway station (2 stops away). The staff were all friendly. Small breakfast buffet was great. I would stay at this hotel again definitely and highly recommend it to anyone who would stay in Lugano.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Nice clean hotel with a great breakfast. Staff are super friendly and helpful. Katla at the breakfast restaurant is exceptionally pleasant and friendly. Great way to start your day by meeting such a nice lady.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with nice amenities. A little off the downtown area but not too bad a 10 minute walk or using the public transportation not a problem getting there.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Everything was walkable. Good links to bus stations especially with the Ticino ticket that gives you free public transport. I wasn’t aware of this until the concierge informed me. Room was nice enough and breakfast had enough options.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel definately 4 star. Modern and clean. Within walking distance of shopping and train station. We walked to the cable car and took the cable car upto the train station.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was nice and manager on duty very helpful.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy walk to city centre and excellent service from the staff.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very nice room and very modern. I have the room was very nice.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Excellent experience
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ssssssssssssssssssssssssssssssss
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort
Hotel a little out of the main centre but only takes ten minutes to walk there. Near a bus stop to the station. Everything felt new and efficient. Room quite expensive, maybe because there aren't lots of hotels in Lugano. Room itself was sizable.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very little hotel. All was good. Fridge and kettle in room. Superclean. Only downside was the hard bed.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
Stayed 2 nights in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good basic services without extras.
Stayed 2 nights in Oct 2024