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「Broken windows- it was up the whole time, the room faces the main road with heavy traffic, therefore sleep was impossible. Communication was poor, inadequate instructions to get into the bldg. I was only given the code to the room, not the bldg. Manager emailed me a photo copy of the emailed instructions after I asked her. I asked her multiple times to forward me the original email since I didn’t receive it, she was unable to provide. The odd request was she asked me to email my concerns to her...

「It was a good basic room suitable for a night's stay.」

「Very pleased with accommodation.」

「OK Lodge is just a name; what is is is a (nicely) extended and converted terraced house opposite a park; so now a few studio flats, with some common areas. Modern and clean but a couple of issues - like oven not even wired in; no table to eat off; and also whilst we booked for 3 adults and was confirmed; they called to say max was 2 adults & a child and would not refund the extra £50 for the 3rd adult (who couldn't now come of course) and I had to go through Expedia to get resolved. Hope these...

「Nil」