The genteel urban village of Muswell Hill centres on the Broadway, lined with delis, fashion boutiques, chic cafes, and international restaurants. Alexandra Park has playgrounds, woods, and a boating lake, as well as the hilltop Alexandra Palace, a 19th-century edifice with panoramic city views, that hosts gigs and events. Walking trails criss-cross Highgate Wood, home to sports pitches and a cafe.
Check-in & Optional Services
To help protect our properties and community while ensuring a seamless guest experience, we use a secure Guest Portal powered by BoomNow and Truvi (a leading guest-screening provider).
Once your booking is confirmed, you'll receive a pre-check-in link where you can securely confirm your arrival details. Depending on your booking, you may be asked to verify your ID as part of our guest screening and protection process.
Your Guest Portal will also include:
Digital apartment guide
Check-in instructions with photos
Your access code, which becomes available at your confirmed check-in time (usually 3 PM)
We also offer several optional extras to enhance your stay. These services are not included in the standard booking and can be arranged upon request:
Early check-in or late check-out – £15 per additional hour (before 3 PM or after 10 AM, subject to availability)
Additional bedding sets – £30 per set, delivered by our laundry on your chosen day
Mid-stay refresh clean – £66 (light clean, no linen change)
Baby equipment hire – £30 (includes baby cot without bedding, baby bath, and high chair)
In-person check-in or luggage assistance – Please book in advance to ensure availability:
£80 until 5 PM
£120 from 5 PM to 10:30 PM
£200 after 10:30 PM (due to added taxi costs)
These extras are entirely optional and offered for convenience only. To add any of them to your booking, simply reply to your confirmation email or use the Guest Portal link.
1. The property entrance is through Athenaeum Place (the back alleyway, not the main street, which is called Fortis Green)—see the attached pictures.
2. Please go to the end of the street and up the last staircase to the right. Use the top key box next to number 87 to retrieve keys to the flat (code available at your confirmed check-in time in this app's 'Door codes' section).
3. For rubbish, put it in the bin at the end of Athenaeum Pl - it's collected twice daily.
