Grand Plaza Serviced Apartments near Kensington Palace offers a convenient retreat with a rooftop terrace. The property features a restaurant, in-room WiFi, concierge services, and luggage storage. Guests appreciate the helpful staff and prime location.
Located in London City Centre, a neighborhood in London, Grand Plaza Serviced Apartments is in the entertainment district and near a metro station. Royal Albert Hall and Natural History Museum are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Portobello Road Market. Madame Tussauds Wax Museum and ZSL London Zoo are not to be missed. Visit our London travel guide
This smoke-free aparthotel features a restaurant, a rooftop terrace, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and free tea bags/instant coffee, and other amenities include free WiFi and room service. Weekly housekeeping is available.
Grand Plaza Serviced Apartments offers 198 accommodations with safes and hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with cable channels. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
198 units
6 floors
Reception hall
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 200.00 per accommodation, per stay
Breakage deposit: GBP 200.00 per stay
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
Parking height restrictions apply
Property is also known as
Grand Plaza Serviced
Grand Plaza Serviced Apartments
Grand Plaza Serviced Apartments London
Grand Plaza Serviced London
Grand Serviced Apartments
Plaza Serviced Apartments
Grand Plaza Serviced Apartments Hotel London
Grand Plaza Serviced Apartments London, England
Grand Plaza Serviced Apartments Apartment London
Grand Plaza Serviced Apartments Apartment
Plaza Serviced Apartments
Grand Plaza Serviced Apartments London
Grand Plaza Serviced Apartments Aparthotel
Grand Plaza Serviced Apartments Aparthotel London
Frequently asked questions
Is Grand Plaza Serviced Apartments pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Grand Plaza Serviced Apartments?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Grand Plaza Serviced Apartments on Mar 8, 2026 start from ¥15,965, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Grand Plaza Serviced Apartments?
Check-in start time: 2:30 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Grand Plaza Serviced Apartments?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Grand Plaza Serviced Apartments located?
Located in London City Centre, this aparthotel is within a 10-minute walk of Kensington Gardens and Portobello Road Market. Hyde Park and Kensington Palace are also within 1 mi (2 km). Bayswater Underground Station is only a 4-minute walk and Queensway Underground Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Plaza Serviced Apartments Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.0
Location
8.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 230 out of 729 reviews
10 - Excellent
230
Rating 8 - Good. 326 out of 729 reviews
8 - Good
326
Rating 6 - Okay. 109 out of 729 reviews
6 - Okay
109
Rating 4 - Poor. 35 out of 729 reviews
4 - Poor
35
Rating 2 - Terrible. 29 out of 729 reviews
2 - Terrible
29
Reviews
10/10 Excellent
Hinda
Nov 8, 2025
Liked: Cleanliness, amenities, communication
Amazing location, room was clean and comfortable.
Hinda
Stayed 2 nights in Nov 2025
8/10 Good
S
Sep 12, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Decent size room, great location, close to shops, tube station and buses. Would stay again if we were in london.
S
Stayed 4 nights in Sep 2025
10/10 Excellent
Karen
Oct 8, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful experience at this hotel. The room was perfect for my family of five. Everything was very clean and in working order. The front desk staff was very quick when we checked in and we were in our room within minutes.
Karen
Stayed 5 nights in Oct 2025
8/10 Good
Robert
Oct 22, 2025
Liked: Cleanliness, communication
Staff were helpful and hotel was clean and comfortable. Great location. Unfortunately the second bed in the quad room was very
uncomfortable. It was a sofa bed and the mattress was very thin.
Robert
Stayed 2 nights in Oct 2025
10/10 Excellent
Belinda
Jul 24, 2025
Liked: Cleanliness, room comfort, communication
London for the first time
This hotel was excellent for our needs and easy to do all our adventures from.
Belinda
Stayed 7 nights in Jul 2025
8/10 Good
Terri-Louise
Oct 10, 2025
Liked: Cleanliness, communication
Room was a good size, they fit me in last minute due to an issue at my prior hotel. So I was just happy to have a good size room that was clean and comfortable at the last minute.
Liked: Cleanliness, amenities, property conditions & facilities, communication
The kitchen ws fully equipped. There were supermarkets and restaurants nerby. Two train stations were a short walk away. The room and bed were very comfortable. We had an enjoyable stay and would certainly return here whenever we are back in London. The staff was also very helpful. We didn't have the breakfast buffet but it was a god option to have.
The room was small but serviceable. The sofa was not real comfy, but the bed and bedding was very nice. For being in London, the room was very quiet and convenient to the underground station about a block and a half away.
Marianne
Stayed 13 nights in Sep 2025
6/10 Okay
Darlene
Nov 16, 2025
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The staff was good, property clean but lacked small amenities that I expected for a family apartment. Little things like proper cooking basics: toaster, utensils like cheese grater, dish cloths, garbage bags would have made a huge difference. Location was near a couple tube stations. Size of family apartment was good overall. Clean towels provided and light housekeeping Dailey, full clean four days into our stay. Overall good value.
Darlene
Stayed 8 nights in Nov 2025
10/10 Excellent
Anna
Apr 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely aparthotel in an excellent location. Staff was kind and we had everything we needed. Good facilities and perfect location, near Kensington Gardens. I would truly recommend this property, we travelled as a family and it was perfect.
Anna
Stayed 2 nights in Apr 2025
10/10 Excellent
Sheryl
Feb 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Very helpful front desk staff.
Sheryl
Stayed 2 nights in Feb 2025
8/10 Good
Pankaj
Jan 4, 2025
Liked: Cleanliness, room comfort, communication
Comfortable stay
It was fine for the price, shops and restaurants nearby
Pankaj
Stayed 2 nights in Nov 2024
8/10 Good
Janet
Jun 10, 2025
Liked: Cleanliness, room comfort, communication
Safe, well maintained, and awesome location near Kensington Gardens. It was a 5 minute walk to the Bayswater and Queensway tube stations.
Janet
Stayed 6 nights in May 2025
8/10 Good
o young
Feb 28, 2025
Liked: Cleanliness, room comfort, communication
Nice location. Away from the tourist traps and close to the Kensington Gardens.
o young
Stayed 15 nights in Feb 2025
8/10 Good
Carolyn
May 8, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location, quiet and clean
Carolyn
Stayed 3 nights in Apr 2024
10/10 Excellent
Arlene
Feb 2, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great neighborhood, nice roomie apartment, great location been very walkable. Friendly staff.
Arlene
Stayed 3 nights in Dec 2024
8/10 Good
Helena
Nov 16, 2023
Liked: Cleanliness, room comfort, communication
Good for families
Great spatious room, friendly staff, good location.
Helena
Stayed 2 nights in Nov 2023
6/10 Okay
Susanna
Apr 19, 2025
Chose this hotel based on location and the need for several beds. Room was very crowded and did not look like picture or as described. Had a nice kitchen area. Location was good.
Susanna
Stayed 3 nights in Apr 2025
10/10 Excellent
Sara
Jun 19, 2024
Liked: Cleanliness, property conditions & facilities, communication
The staff was very helpful in scheduling transportation to airport for us.
Sara
Stayed 1 night in Jun 2024
8/10 Good
Royce
May 26, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
staff are nice and helpful
Royce
Stayed 3 nights in May 2024
8/10 Good
Maggie
Oct 14, 2023
Liked: Cleanliness, property conditions & facilities, communication
Well located
Maggie
Stayed 6 nights in Oct 2023
6/10 Okay
Alan
Sep 25, 2024
Liked: Room comfort
Great location with great local facilities and access to public transport and parks. Hotel could use some refurbishment for the price paid.
Alan
Stayed 1 night in Sep 2024
8/10 Good
Megan
Jul 30, 2025
Liked: Cleanliness
We loved this location for having access to a kitchen, being able to buy groceries which are nearby, and make our own food. The building is dated, hallways are very narrow and the elevator is slow, but there are not a lot of floors. The room was spacious, beds were very firm and pillows very flat. Bathroom was decent though we could not get the plug in the bathtub to work. Having air conditioning was a life saver as it was 33c and humid the week we were there.
Megan
Stayed 3 nights in Jul 2025
10/10 Excellent
Seegrit
Mar 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff was extremely helpful and nice. Very well located property. Quiet and clean room.