「Was pleasantly surprised how nice this place was. The staff was very helpful, and the restaurant had excellent food. It was only 4 miles from the World Equestrian Center and the Catholic Church was right across the street. I'm planning on staying there again next time I come back. 」
「This is literally a brand new hotel right in the middle of downtown Dayton. It is in the arcade building, a historic building that has recently been brought back to life after 25 years being closed. It’s very nice inconvenient. The staff seems very excited to be there.」
「I have stayed at a Tru by Hilton before and I absolutely loved it and I said I’d always chose that hotel. It is very very clean, the employees are very nice. There was an issue with the family in the room next to us, I called the front desk and they took care of the issue so everyone was happy. I will always choose Tru by Hilton no matter the location because this is my 2nd one I’ve been to, both being different locations and they have been amazing!! 」
「I was welcomed by Max. He was gracious. He chatted briefly with me during the checkin process and conveyed the sense he enjoys making guests welcome. I enjoyed my stay so much, I made a reservation for a second night!」
「l was overbooked by this hotel. They transfered us to another hotel with no cost for us. If next hotel was good one, I was satisfied.... after that, I claimed value of hotel. They just said ' We kindly transfered you by our cost'. I hate this type of selfish attitude. They were paid by Experia, they cannot say "we have no responsibility in this overbooking, I think.」
