Lake Hamana

I travel 11 hours to Japan, got to the hotel day refuse checking me in

Very unique, beautiful rooms, staff very friendly and go out of their way to be helpful. Great location.

Non-smoking room smelled of smoke and had an ashtray near TV with sign stating smoking in bed is prohibited. Could hear trains during the night when sleeping. Breakfast was two rice ball bento with a bottle of green tea. Good if you need less that 500 calories. Check-in desk not occupied constantly and non-patrons can access lobby and guest floors easily through elevator or stairwell.