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The Hamanako

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of The Hamanako

The Hamanako

3.5 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
431-0101, Hamamatsu, 4396-1 Yamazaki, Yuto-cho, Nishi-ku

Explore the area

  • Popular LocationHamanako Garden Park3 min drive
  • Popular LocationMaisaka-shuku Waki-Honjin4 min drive
  • Popular LocationMaisaka Beach5 min drive

Choose dates to view prices

About this area

Hamamatsu

The Hamanako is located in Hamamatsu. Kanzanji Temple and Hamamatsu Castle are notable landmarks, and some of the area's activities can be experienced at Hamanako Garden Park and Hamamatsu Flower Park. Check out an event or a game at Hamamatsu Arena, and consider making time for Hamanako Palpal Theme Park, a top attraction not to be missed.

What's nearby

  • Hamanako Garden Park - 3 min drive
  • Maisaka-shuku Waki-Honjin - 4 min drive
  • Maisaka Beach - 5 min drive
  • Hamamatsu Flower Park - 14 min drive
  • Arai Benten Beach - 14 min drive

Getting around

  • Hamamatsu Station - 11 min drive
  • Mt. Fuji - Shizuoka Airport (FSZ) - 49 min drive

Restaurants

  • Bombocheur – Restaurant offering French cuisine. Serves lunch and dinner.
  • Enshunada – Restaurant offering Japanese cuisine. Serves lunch and dinner, happy hour available.
  • Tendan – Restaurant offering Chinese cuisine. Serves lunch and dinner.

About this property

The Hamanako

3.5-star Hamamatsu hotel in Nishi Ward, near Lake Hamana
Along with 3 restaurants, this hotel has a bar/lounge and a coffee shop/café. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a sauna, spa services, and a seasonal outdoor pool. All 369 rooms offer free WiFi, refrigerators, and flat-screen TVs with satellite channels. Hair dryers, safes, and phones are among the other amenities that guests will find. Limited housekeeping is available.
The Hamanako offers 369 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 2000 for adults and JPY 1000 for children
  • 3 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Japanese

Business services

  • Conference space (11119 square feet)
  • Meeting rooms - 9

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2000 for adults and JPY 1000 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hamanako Royal Hotel Hamamatsu
Hamanako Royal Hotel
Hamanako Royal Hamamatsu
Hamanako Royal
HAMANAKO Hotel Hamamatsu
HAMANAKO Hotel
HAMANAKO Hamamatsu
HAMANAKO
THE HAMANAKO Hotel
THE HAMANAKO Hamamatsu
THE HAMANAKO Hotel Hamamatsu

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 67 out of 186 reviews
5 - Excellent 36%
Rating 4 - Good. 84 out of 186 reviews
4 - Good 45%
Rating 3 - Okay. 24 out of 186 reviews
3 - Okay 13%
Rating 2 - Poor. 9 out of 186 reviews
2 - Poor 5%
Rating 1 - Terrible. 2 out of 186 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the breakfast buffet
For a family of four the room was a bit small but it was nice having real beds! The breakfast buffet is an excellent variety with options that will fit a Western palate. Beautiful view of the harbor from the dining room.
Stayed 1 night in Nov 2020

5/5 Excellent

Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Stayed 2 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, room comfort
Good stay by the lake
The hotel is fairly large for the area, and I expected it to have a "bubble-economy," 90s-style, but to my surprise, the interior was very clean and nice. The hot spring was spacious and pleasant. The male massage staff was a bit cranky and my gf was disappointed at not being able to reserve any slot, however. Although we understand that ventilation is important given the current situation, the sound of outside air flowing into the room through the tiny gaps around the window was a bit annnoying. Overall, we very much enjoyed the stay.
Stayed 1 night in Jul 2020