This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Hoshino Resorts KAI Enshu is located in Kanzanjicho, a neighborhood in Hamamatsu, and is near theme parks. Hamamatsu Flower Park and Hamanako Garden Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Hamana and Tenryu-Okumikawa Quasi-National Park. Hamanako Palpal Theme Park and Hamanako Music Box Museum are also worth visiting.
4-star Hamamatsu ryokan in Kanzanjicho, walk to Lake Hamana
This smoke-free ryokan features a restaurant, a garden, and free breakfast. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off.
Hoshino Resorts KAI Enshu offers 33 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.
This Hamamatsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 3:00 PM to midnight.
Languages spoken
English, Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Free roundtrip train station shuttle from 11:00 AM - 4:00 PM
Train station shuttle on request, at scheduled times
Food and drink
Free local cuisine breakfast available daily 7:30 AM–9:30 AM
1 restaurant
Things to do
Hot springs
Family friendly
Mini-fridge
Conveniences
Elevator
Guest services
Daily housekeeping
Front desk (limited hours)
Outdoors
Garden
Spa
Indoor mineral hot springs (onsen)
Massages
Outdoor mineral hot springs (onsen)
Public bath open from 3:00 PM - midnight
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
We should mention
Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu
Frequently asked questions
No, only service animals are welcome at the property.
Self parking is free at this property.
Check-in is from 3 PM - 8:00 PM. Late check-in is available during limited hours.
Check-out is at noon.
Located in Kanzanjicho, this ryokan is within a 5-minute walk of Lake Hamana and Hamanako Palpal Theme Park. Hamamatsu Flower Park is 1.2 mi (1.9 km) away.
Overall score and ratings
4.7
Exceptional
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All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
