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Hoshino Resorts KAI Enshu

Photo gallery for Hoshino Resorts KAI Enshu

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In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi
In-room safe, desk, free WiFi

Overview of Hoshino Resorts KAI Enshu

Hoshino Resorts KAI Enshu

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
431-1209, Shizuoka, Hamamatsu, 399-1 Kanzanji, Nishi-ku

Explore the area

  • Popular LocationHamanako Palpal Theme Park4 min walk
  • Popular LocationHamanako Music Box Museum5 min walk
  • Popular LocationHamamatsu City Zoo10 min walk

Choose dates to view prices

About this area

Hamamatsu

Located in Hamamatsu, Hoshino Resorts KAI Enshu is near theme parks. Hamamatsu Flower Park and Hamanako Garden Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Hamana and Tenryu-Okumikawa Quasi-National Park. Hamanako Palpal Theme Park and Hamanako Music Box Museum are also worth visiting.

What's nearby

  • Hamanako Palpal Theme Park - 4 min walk
  • Hamanako Music Box Museum - 5 min walk
  • Hamamatsu City Zoo - 10 min walk
  • Kanzanji Temple - 15 min walk
  • Hamamatsu Flower Park - 2 min drive

Getting around

  • Hamamatsu Station - 15 min drive

About this property

Hoshino Resorts KAI Enshu

4-star Hamamatsu ryokan in Kanzanjicho, walk to Lake Hamana
This smoke-free ryokan features a restaurant, a garden, and free breakfast. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include free train station drop-off. All 33 rooms offer free WiFi, rainfall showerheads, and flat-screen TVs. Other amenities available to guests include electric kettles, free bottled water, and hair dryers.
Hoshino Resorts KAI Enshu offers 33 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Hamamatsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). The ryokan bathing area is open from 3:00 PM to midnight.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free roundtrip train station shuttle from 11:00 AM - 4:00 PM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM–9:30 AM
  • 1 1 restaurant

Things to do

  • Hot springs

Conveniences

  • Elevator

Guest services

  • Daily housekeeping
  • Front desk (limited hours)

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Kaiseki meal
  • Mini-fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 8:00 PM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hoshino Resorts KAI Enshu Inn Hamamatsu
Hoshino Resorts KAI Enshu Inn
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino s KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan
Hoshino Resorts KAI Enshu Hamamatsu
Hoshino Resorts KAI Enshu Ryokan Hamamatsu

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 5 out of 7 reviews
5 - Excellent 71%
Rating 4 - Good. 2 out of 7 reviews
4 - Good 29%
Rating 3 - Okay. 0 out of 7 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 7 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 7 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a good experience, nice meals and rooms however the furniture were a bit dirty and needs updating. A good stay with nice onsen and lovely surroundings.
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with friendly staff. There are some activities provided, e.g. learn something about the green tea, free try of japanese wine+tea, morning stretch exercises. Food was great too. Definitely will come again.
Stayed 1 night in Feb 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいです。
とてもよかったです。ただひとつ 惜しい点は 食事のデザートに 果物が 全然なかったぐらいです。
Stayed 1 night in Dec 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近浜名湖,景色很美,酒店服務也十分週到。
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の細やかな気遣いや、ゆったりできる施設、美味しいお食事、とても気持ち良く過ごせませた。
Stayed 1 night in Feb 2019