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"Modern and clean studio unit that made us feel at home. Will book again."

"Staff are very helpful and friendly."

"As a family, we travel A LOT and I can honestly say, this was possibly the best hotel stay we have ever had. The facilities are flawless, the amenities are generous, and the staff is relentlessly helpful and kind. The location couldn’t be more convenient for a one stop ski in/ski out situation. With gear rental and lessons booked from the lower level, it couldn’t be easier to show up and have a wonderful snow holiday. My partner was injured on our last day on the slopes and the staff arranged transport to the hospital and sent a staff member to translate; we can’t thank them enough for making sure our stay was perfect…even when it wasn’t. "

"Almost perfect… except the Onsen, which is a key component of any ski holiday in Japan. The onsen was fantastic and we used it twice a day. However it was largely ruined by Chinese guests who disrespected Japanese culture - and all other guests using the onsen by getting straight into the bath without washing first. We were not the only guests who felt this. The signs and instructions for onsen use were in Japanese and English only. Need to have signs in Chinese too. "

"Staff was very helpful and the apartment was very clean and modern. Free shuttle buses to gondola, dinner was very convenient, especially in the cold!"

"True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at."

"The front desk staff were all so kind and helpful!! They really made our stay so much more comfortable and also helped us with shipping our luggage to our next location and helping us figuring out bus times to go to kutchan! Will most definitely be back for the amazing staff!!"

"Fantastic stay. The property amenities were great and immaculately clean. The best part of the stay was the staff, super friendly and helpful. They really want you to have a good time and enjoy your stay. Thank you for a great stay! "

"Ski In ski out, great location, lots of dining options. Good Onsen. Best spa massage service! Highly recommended to everyone!"