Kuta Art Market Tours

The room- not clean, rusty fittings. Dirty and stained carpet, Laminated floating floor in room lifting and past it’s used by date Dirty stained sheets on bed Dirty stained bath towels Shower has frosted glass that is part of the balcony- so person showering seen from any angle outside. Upstairs shower with visible lime scale and rust Sink downstairs with broken tap And rust Hot water non existent Both bathrooms covered in mysterious splatters Staff polite enough but not welcoming Spa on room deck old and dirty and visible by anyone looking up from the pool or any room Pictures on website do not match the actual quality of the hotel. Pool on rooftop poorly maintained, tiles broken around pool and definitely not as advertised, as well as the view definitely not as advertised. Restaurant and bar closed and had obvious damage. Plunge pools on other room balcony’s visibly dirty and coated in algae. Hotel gym closed for renovations and three pieces of gym equipment passed their used by date out in foyer for use We left after first night Refund of further nights denied. Expedia contacted and they tried to contact the crystal on our behalf and their calls were left unanswered.

Loved staying here to get away from the ubud and seminyak traffic and experience the eastern part of bali It was the perfect base for our diving trips, as amed and tulamben USAT are so close by. A huge shoutout to Dayu at the front desk, who suggested we join the rice fields activity! Walking through the nearby fields, learning about the subak irrigation system, and trying out actual farming activities was such a wonderful hands on experience. We ended up spending plenty of time hanging out at the resort. Enjoying the day club, relaxing at the spa, and taking in that unbelievable 180 degree view of mount agung made this stay great.. can’t wait to come back!