Find all hotels by Okura Hotels & Resorts in Kusatsu from ￥16,229

"Service was good "

"Excellent location when needing to access the train system."

"I love the his hotel."

"Excellent location, beautiful rooms and accommodations "

"Very good stay with excellent customer service and convenient amenities "

"Somehow this place managed to be large, yet very cozy! I can't say enough good things. Shoes locked up the duration of your time indoors. Everyone walking around in PJs provided by hotel. Free late night ramen (exactly when you need it!), free ice cream, coffee, tea and hot cocoa. Massage chairs! A nice onsen, although it was always crowded in the evenings and... this is my only complaint .... people were noisy in the onsen to include yelling kids. That's more of a guest problem than a hotel problem and people need to be mindful of onsen manners. The staff was AMAZING. Nothing but friendly and extremely responsive. They helped me with luggage forwarding and was very grateful for that. I will recommend this hotel to anybody. Thank you for being so welcoming."

"Located close to train station. Metro and buses are across train station so one has to walk through thousands of people to reach exit (only inconvenience for two senior back packers with sore backs!). Hotel has great amenities and people are wonderful."

"Great hotel, great location, excellent facilities and staff."

"The Hotel New Hankyu Kyoto is very conveniently located within easy walking distance of the Kyoto Train Station. There are 2 convenience stores within 50 m. Restaurants and shops are located in the Kyoto Train Station The Nidec Kyoto Tower is within easy walking distance. Staff at the hotel were friendly and helpful. We arrived before checkin time and were able to store our luggage in their cloakroom. Similarly we were able to store our luggage after checkout, given our flight was in the evening. The room was clean and well presented. "