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"The most impressive feature is the super friendly female porters who always serviced with a smile."

"beautiful hotel"

"Convenient location, attentive staff, quiet rooms"

"This is a superb hotel. The service is amazing, the rooms are clean and well thoughtout despite being on the small side. The breakfast at the onsite restaurant is amazing and the best I've had. Highly recommend."

"It was easy access and there is shopping and dining options all right there in the center. Would definitely stay again. "

"Highly recommended for a nice gateway when you need a break. Staff members are friendly and professional and the room is spacious and comfortable. The area is safe even for ladies."

"I like good design so I just had to stay at Il Palazzo at the end of my two week trip to Kyushu. It’s stunning. The attention to detail throughout was remarkable. My room was spacious and comfortable, with pretty much everything I might need. The staff were attentive and polite. Just one complaint - buffet lunch and dinner, which was included in the rate. It was essentially the same food, and none of it was Japanese. The desserts were pretty good, but otherwise it was a fairly limited, snacky international buffet. It could be so much better. My advice would be to have lunch at the hotel when you check in, but go out for dinner. No surprise it was busy at lunchtime and quiet in the evening. Breakfast was a different story, with a good selection of what you might expect."

"I like the cleanliness and hospitality. I wish they could give us a room when we asked. They are booked."

"Decent"