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"The outdoor onsen is amazing! "

"Beautiful hotel near a train station. Friendly staff and great customer service. Room was very spacious and spotless clean. Love the hot springs and public bath"

"The rooms are nice. The view from the hotel of mt.fuji is insane. The breakfast was good also. The spa/onsen is soooo good. The downsides are it's kind of isolated and the food options there are very expensive."

"Dinner and breakfast are amazing. Onsen is very clean and well stocked with amenities "

"Hotel is in a beautiful location. Parking is included which was great because we drove from Tokyo. Staff were friendly. There was tea/coffee available 24/7 and a microwave, with sitting area that we used to for our dinner. "

"Clean and spacious, well supplied with amenities, kind staff, luxurious onsen and delicious breakfast buffet"

"Very friendly staff, excellent English, room service was prompt. "

"Incredible staff, very clean room with a great view of Fujisan! The onsen was fantastic also with views. Great place to spend the evening in Kawaguchiko "

"I read the previous reviews and was a little concerned but was so happy we stayed here! The hotel was clean! Not sure why others mentioned that as a concern. Staff was so so nice!! Convenient location and the breakfast was yummy!! Highly recommend - excellent value! "

"Hotel is a great view and host hotel is a nice guy. i recommended to this hotel"

"The property is very nice and had no problems with staff. They were very nice and helpful. However, for those looking to access public transportation this hotel is not for you. I didn’t realize how far away this hotel was from bus stops or train stations when booking and found myself kind of stranded (I tried to walk to the bus stop 20minutes away and the streets immediately around the hotel are not designed for pedestrians). Have to use taxi to get to station. So if you have a car or other...