キティスル ホテル

「We did not stay there because the apartments are in a bad neighborhood, in poor condition, dirty and insecure. Efforts to contact your office for a refund have been fruitless.」

「とても清潔でした。また来たいです。」

「Unfortunately, my check-in experience was very disappointing. The woman handling my check-in was not friendly or welcoming, and the process took approximately 1 hour. I had already paid for my stay in full online, yet she asked me to pay again. I then had to spend time explaining and proving that the reservation had already been paid for and that I should not be charged twice. This was particularly frustrating because I expected my payment status to be verified before requesting additional...

「イマイチ」

「the amenities are good but would be nice if maintanance was improved.」

「Busy area but hotel has amazing helpful staff.」

「Staff are friendly; Good location; Good breakfast; Good Laundry services. No slippers and no umbrella to guide the guest before reaching the car.」

「The location is convenient from the international airport and the staff were ok. But the room was not very clean and the shower room was very small with the rusty and old fittings.. 」

「Clean rooms and a nice breakfast..」

「ケニアは初めてでしたが、ホテルの方々には大変お世話になり、助かりました。安心して楽しむことができました。おすすめです。」

「Sarit センターショッピングモールの駐車場の目の前で、便利な場所でした。2月終わりは朝晩に土砂降りの雨で、ホテルのレストランはブッフェ形式の食事がとれたので便利でした。でも、廊下の声、水の流れる音、窓の外の音がうるさくて耳栓が必要でした。タオルがボロボロで、シャワーが冷たく、残念でした。部屋は広くてベッドは快適でした。でも、部屋が暗かったです。」