キガリ虐殺記念館周辺のホテル

「ホテルのスタッフが全員 親切でした 」

「All staff are so kind without exception.Food is excellent too.」

「Stuffs are all kind and friendly and laundry free of charge is really helpful. Just one point is there are few shops/restaurants near the hotel.」

「Great location—very safe both inside and outside. I even took long walks at night on the well-lit streets. The included breakfast was excellent, freshly made to order from a menu. I would definitely return here next time I am in the city!」

「バルコニーに通じるサッシのカギが壊れており、フロントに電話。カギの状態が悪く修理は明日と言われた。しかし翌日も対応せず、結局壊れたままでせっかくのバルコニーを利用出来なかった 」

「We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. 」

「繁華街に近く、ホテル内の雰囲気もとても良い。 チェックアウト後に観光して荷物を取りに戻ると、 何も言わなくてもタクシーの手配の確認までしてくれたスタッフに感謝。」

「Best city view in Kigali」

「Good!」

「近隣のホテルも悪くはないですが、快適さで言うとKigali Marriottが一番です。 その分、お値段も張りますが・・・ 同行の方が補聴器をなくされたのですが、フロントに伝えるときっちり調べてくれ、報告もくれました。無事に見つかりましたが、対応も素晴らしかったです。」

「I had a great stay at Greenland Apartment Hotel in Kigali. The staff is very friendly and helpful, making sure everything was smooth during my visit. The apartment is clean, secure, and in a very safe area, with restaurants, amenities, and downtown all within walking distance. A special shout-out to Diane Mugabekazi, who cleaned our room—she is amazing, friendly, caring, and always willing to help. I also had an issue with a noisy guest who disturbed us three mornings in a row at 6 am, but Diane...

「The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay. 」

「スタッフのみなさんにはとても親切にしていただきました。レストランの眺望もよく、よいホテルです。」

「The staff were all helpful and gave me the best advice. They were very helpful, including the night staff.」

「朝食付きプランを予約して事前にクレジットカードで支払っていたにも関わらず、チェックアウト時に朝食代を請求されました。 支払済みであることを説明しましたが「朝食はプランに含まれていない」「Hotels.comからは朝食代は支払われていない」と言われてしまいました。ホテル側の勘違いなのか、 Hotels.comのミスなのか分かりませんが、不愉快な思いをしました。」

「Everything 」

「WiFi works well. Rooms are spacious and clean. Stuff very friendly. Easy pay with Visa card. 」

「夜通し音楽がうるさく静かに休めなかった。　 朝食時も音楽がうるさく静かに食事ができなかった。」

「Excellent service. The staff is fantastic. 」

「Clean spaces with polite staff from the gate to the reception, housekeeping and the kitchen. The food is delicious, including the free breakfast; the only thing is the long preparation time of your order from their menu. You will be told that it would only take 40 minutes, but in reality it's more than an hour. Even ordered food at night, it came after one hour and a half. I tried to cancel earlier but the female staff beg me not to do it because the property will charge her of the food price....