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Ubumwe Grande Hotel

4.0 star property
Hotel in Kigali with a fitness center and a rooftop terrace

Choose dates to view prices

The Ubumwe Grande Hotel offers a perfect city escape with its rooftop terrace where guests enjoy coffee or cocktails while taking in the cityscape. The property provides in-room WiFi, attentive concierge service, and the practical advantage of free self-parking.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
The current price is ￥26,926
￥34,169 total
includes taxes & fees
Nov 5 - Nov 6

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room

Classic Room | 1 bedroom, in-room safe, individually furnished, desk

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, in-room safe, individually furnished, desk

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Private kitchen | Electric kettle

Junior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | 1 bedroom, in-room safe, individually furnished, desk

Executive Apartment, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 77 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | 1 bedroom, in-room safe, individually furnished, desk

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
  • 96 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Classic Room, Accessible

Classic Room, Accessible | 1 bedroom, in-room safe, individually furnished, desk

Classic Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

1 bedroom, in-room safe, individually furnished, desk

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Room, Balcony

Junior Room, Balcony | Terrace/patio

Junior Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Pillow menu
Separate bedroom
  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, Terrace, Mountain View

Classic Room, Terrace, Mountain View | 1 bedroom, in-room safe, individually furnished, desk

Classic Room, Terrace, Mountain View

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
1306, Kigali, Kigali, KN 67 Street

What's nearby

  • Union Trade Center - 5 min walk - 0.5 km
  • Kigali Genocide Memorial Centre - 4 min drive - 3.0 km
  • Nyamirambo Stadium - 6 min drive - 4.5 km
  • Kigali Heights - 6 min drive - 4.2 km
  • Kigali Convention Centre - 6 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 25 min drive

Restaurants

  • ‪UMUT Cafe&Restaurant - ‬7 min walk
  • ‪The House of Mandi - ‬7 min walk
  • ‪Preet Fast Food - ‬5 min walk
  • ‪Chennai Delight - ‬11 min walk
  • ‪Hotel des Milles Collines - ‬1 min walk

About this property

Ubumwe Grande Hotel

Upscale hotel
An airport shuttle, a rooftop terrace, and a coffee shop/cafe are just a few of the amenities provided at Ubumwe Grande Hotel. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and meeting rooms
  • A front-desk safe, concierge services, and barbecue grills
Room features
All 153 individually furnished rooms offer thoughtful touches such as pillow menus and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Tubs or showers, hair dryers, and shampoo
  • Daily housekeeping, desks, and phones

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￥28,894 total
includes taxes & fees
Nov 14 - Nov 15
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 150
Late check-in subject to availability
Late check-in fee: USD 150 for check-in between noon and 8 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 150

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
7 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Early check-in fee: USD 150 (subject to availability)
  • Late check-in fee: USD 150 for check-in between noon and 8 AM
  • Late check-out fee: USD 150 (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - 106324073
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ubumwe Grande Hotel Kigali
Ubumwe Grande Kigali
Ubumwe Grande
Ubumwe Grande Hotel Hotel
Ubumwe Grande Hotel Kigali
Ubumwe Grande Hotel Hotel Kigali

Frequently asked questions

Does Ubumwe Grande Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Ubumwe Grande Hotel?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Ubumwe Grande Hotel on Nov 5, 2025 start from ￥26,926, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ubumwe Grande Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ubumwe Grande Hotel?

Self parking is free at this property.

What time is check-in at Ubumwe Grande Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of USD 150 (subject to availability). Late check-in is available from noon– 8 AM for a fee of USD 150.

What time is check-out at Ubumwe Grande Hotel?

Check-out is at 11 AM. Late check-out is available for USD 150 (subject to availability).

Does Ubumwe Grande Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30 per person applies.

Where is Ubumwe Grande Hotel located?

Situated in Kigali, this hotel is within a 15-minute walk of Union Trade Center and Kandt House Museum of Natural History. Ntarama Church and Club Rafiki are also within 3 mi (5 km).

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Ubumwe Grande Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 164 reviews
Rating 8 - Good. 32 out of 164 reviews
Rating 6 - Okay. 13 out of 164 reviews
Rating 4 - Poor. 8 out of 164 reviews
Rating 2 - Terrible. 5 out of 164 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, comfortable bed, and shower! Highly recommend.

8/10 Good

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with good service. Reasonably priced
Stayed 3 nights in Dec 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience
Stayed 1 night in Sep 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Nov 2024

8/10 Good

Raju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorilla Trek Trip

We had a night in Kigali on the way to our gorilla treking trip to Uganda. Unfortunately we did not have more time to enjoy the hotel.
Stayed 1 night in Oct 2022

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!
Stayed 3 nights in Jul 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubumwe has always been a top choice for my visits to Rwanda
Stayed 1 night in Feb 2025

4/10 Poor

Jorge

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El lugar está bien, pero al llegar nos dijeron que no funcionaba el aire acondicionado. No se podía ni respirar en la habitación. Mala atención. Finalmente después de mucho insistir logramos que nos cambiaran a una habitraciónb en la que si servía el aire
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience @ Ubumwe Grande Hotel.

I had a wonderful time during my 4- night stay at Ubumwe Grand Hotel. Lovely service, comfortable rooms and very pleasant staff. Manzi ( Roof top Restaurant staff) was exceptional. Also the hotel has an amazing roof top view of Kigali both during the day and at night. I would highly recommend Ubumwe Grande Hotel in Kigali to anyone visiting Kigali. Kigali is indeed a lovely, clean city. I plan to stay at Ubumwe Grande Hotel when next I visit Kigali, Rwanda. Keep it up.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and staff. Great mattress. Excellent croissants. Very walkable to many offices/shopping places nearby
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great business hotel

My stay was very comfortable, and the rooftop restaurant is wonderful. Nice to have a small fitness center, too. The outlets in my room tripped twice, but maintenance was quick to reset them. A minor inconvenience. Universal outlets are convenient.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

Nice view - but bad service and bad upkeep of room

I landed at 1:00 am, and they did not send by airport pick-up. After waiting for 30 minutes and calling them, they made arrangements to bring me to the hotel. This was despite sending them several emails and making an international call, and finally getting an email confirmation. Other than that night's front desk guy, all other front desk staff were unfriendly and unhelpful.. When you shower the water floods the bathroom.
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
My first time visiting Rwanda and the staff at Ubumwe were very pleasant and nice. The facility is clean and located in an area with a lot of shops.
Stayed 4 nights in Aug 2024

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it great
Stayed 4 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Está bien en general, pero hay detalles en las habitaciones que no funcionan: se atora la puerta, o el aire acondicionado no funciona. La alberca estaba cerrada por reparaciones y no se avisó al reservar. Buen ambiente en el roof top restaurant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay but am sure there is more value for money around.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and welcoming They provided quick prompt service
Stayed 4 nights in Jul 2024

10/10 Excellent

Jokubas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with rooftop pool and gym. Rooms and apartments are available for larger groups. Right next to Kigali city market - 5min walk. Great staff. There is some construction in the area, so check for your room location.

10/10 Excellent

Dorinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great amenities and great staff.
Stayed 2 nights in Jun 2024

6/10 Okay

SUSAN

Liked: Cleanliness
O
Stayed 3 nights in May 2024

8/10 Good

Charlesworth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. We felt very safe.
Stayed 2 nights in May 2024

2/10 Terrible

Jenna

Disliked: Staff & service, amenities, property conditions & facilities
Staff unfriendly and not helpful at all. Outdated rooms and overall. They were late for my airport pickup. Breakfast there were few vegan options and I had to get my own coffee while many others around me were served.
Stayed 7 nights in Feb 2024

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recomanded
Stayed 3 nights in Apr 2024

4/10 Poor

Philippe

Liked: Cleanliness
Disliked: Staff & service

Would not recommend

Would definitely not recommend staying there. The staff is lost although polite and nice, but have no idea what customer service is about and entails. It took four emails and a phone call to arrange something as simple as an airport pick-up so the stay certainly did not start on a high note. No hot water in the room the last night/last morning of the stay. No room upgrade that was supposedly part of the "Hotels.com Gold Member Perks", though room availability was evident on their website. For my last night, I stayed at "5 Swiss Hotel" nearbly: half the price for a cleaner room, working shower, and much nicer staff.
Stayed 3 nights in Mar 2024