ケンデール レイクス ホテル

「We visit Miami every few months and have tried a number of hotels. This is the one we will return to. The facility itself looked fairly new or recently renovated. It was clean and the staff was friendly. There was plenty of free parking right next to the hotel. The complimentary breakfast was one of the best we’ve seen at this level of hotel. (breads, pastry, oatmeal and yogurt with toppings, a waffle maker with toppings, fresh fruit, eggs and sausage, and coffee/juice/milk) The breakfast room...

「The safety box was broken and could not be used, and we were not allowed to change rooms. We gave up and left our passports at the front desk, but the handover was insufficient, and the return at check-out did not go smoothly, which delayed our trip to the airport.」

「The quality of the hotel has gone down over the years. We stayed there three years ago as well and it was a considerable drop in Quality. On top of having no water pressure in the shower, the elevator broke on the first night of our three nights stay and was never fixed or even looked at. They prioritize fixing the in wall air conditioners for other rooms instead of working on the elevator because that is what would give them more income as opposed to worrying about the convenience for the...

「コーヒーメーカーが故障していてコーヒーが淹れれなかった。」

「綺麗で清潔でとても良かったです」

「空港シャトルバス、なかなか来ない。案内に2階と書いてあるが、それはG(グランド)を含めての2階で、空港表示は1階。 全く違う階で1時間以上待ちました。」

「Good」

「The room was clean, the staff was great, the continental breakfast was more than what I expected it had a great variety of things to choose from.」