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"I should have booked 2 nights to really enjoy! Everything was excellent. My 1st time in Japan and this was lovely. Staff checking me in spoke great English. I booked a huge tatami room and had a balcony overlooking the river. There is a turn-down service while you’re at dinner. Buffet was fantastic and the whiskey was not watered down at all! Definitely try the sesame ball things for desert. There are clear English instructions on how to use the onsens and an app that shows you how crowded they are in real time. Wonderfully comfortable sleeping here. I’d love to stay 2 nights in the future, maybe check out Edo Wonderland. The hotel gift shop is a good place to buy nicer, regional souvenirs. Excellent customer service: 100 out of 10. Just watch a couple videos on how the limited express trains work & the Kinugawa hotel busses & you’ll be fine. "

"Historic hotel with amazing views and a great location. Would recommend to anyone staying in Nikko. Don’t miss the shrine that’s just 15 minutes away."

"The room was beautiful, the best hotel we stayed at in Japan. There was a private onsen in the suite. The massage chair seemed old and not in keeping with the high quality of everything else. Definitely would highly recommend"

"Wonderful stay. "

"Great place to stay with helpful and smiling staff"

"Great choice of hotel for an overnight trip to Nikko. The hotel was new, modern, clean and well equipped. The bed and pillows were comfortable, the shower was powerful and the towels were soft. I was very happy with this hotel and would highly recommend it. "

"excellent place"

"The view from our room was amazing and the surrounding area had a lot of amazing views. Will be staying here again on my next japan trip"

"We enjoyed our stay, and the hotel was excellent, although if using trains it's not ideal for getting to and from the station. We found Kanuma station the easiest for access to the hotel. "