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"More than we ever expected! Everything was thought out, ameneties are provided (toothbrush, toothpaste, hairbrush, q-tips, wipes, skin care, etc) Breakfast was safe as a person with peanut/nut allergies, every allergen is identified, made life easier. Staff is so kind and nice. They held out luggage after checking out. We took a free shuttle offered by the hotel to get to Kawaguchiko station. Very helpful,"

"This place was an amazing experience. I would love to come back again. Everything: the public and private onsens, the quiet and privateness, the meals, the overall attention and care of the staff, the rooms, and the entire property - all of it was a wonderful experience! Highly, highly recommend."

"I had an incredible room regardless of Fuji-San hiding during my stay, the view of the hills and lake was breathtaking. Lovely Staff. The onsen was wonderful. The Obaasan’s at breakfast were so kind and hardworking. This was my favourite food in Japan so far! The staff at the desk were kind and helpful. Thank you for the opportunity to stay in a traditional Japanese room. "

"Lovely hotel to stay at, especially seeing mount Fuji, the staff were great and welcoming, easy checking and checkout process, I would stay at this hotel again "

"Had the traditional breakfasts which were fun and tasty. Facilities were well kept and nice. Staff was very nice and accommodating. Really good views of the lake too."

"The staff was great and very helpful and accommodating. Highly reccomend!"

"Made a birthday stay really memorable and went the extra mile to make it so special. Highly recommended and very good racing experiences on the track and Tom’s formula college, go karts, expert Fuji tour guide, racing simulator and more. Even had a nice pair of black kite birds fly by with the stunning Fuji view."

"great stay"

"good"