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"The staff's response was good"

"breakfast was curated of local food, absolutely loved it. "

"Clean room "

"Good"

"Good"

"Excellent location just a block behind the train/bus station. Free buffet breakfast that was actually good and varied each day. Free drinks throughout the rest of the day, including filtered water and hot drink machine. Downstairs common area is relaxing and well maintained. Room was large for Japan. You could comfortably open suitcases and still have room to walk around. Beds are also larger than other hotels. We booked 2 twin beds and they were also similar to a double size. Pillows are very flat though. "

"Great location!"

"Fastest elevator I've come across! My room was on the 39th floor..but it felt like i was on the 5th. Great view! The beds are firm. Just nice. I'll return. "

"The room is bigger than I expected and is pretty comfortable. I love that they provide free noodles at night, free probiotics drink in the morning and free ice cream from 3 pm to 1 am. There is a public bath on the top floor, which looks very clean and nice but I didn’t use. The hotel is about .4 miles from Kakegawa station and is a good place to stay for going to an event at Ecopa stadium/arena. "