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"Great staff, Onsen was amazing, everything I could have wished for."

"A fabulous winter retreat experience with the Onsen as the highlight . Excellent service ; Clean Tidy Restful . Highly recommend "

"It was great!"

"Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast."

"Great view great staff great food "

"Great place to stay in Hakone with private Onsen. Excellent location, breakfast and great staff. "

"This is a great resort if you have a car. We stayed for 5 nights and loved that it was a large unit; 1 bedroom with western style beds and 1 tatami room with futon. They also put a crib for our baby in the Tatami room which we appreciated. There’s a living room, dining room, full kitchen & a soaking tub in apartment. Absolutely beautiful sunrise views! And the Onsen is soo clean, large and relaxing! It was nice having sauna, cold plunge, indoor hot bath and outdoor hot bath too! They also had a very cute kids playroom that you could book for an hour per day. They have indoor pool and Jacuzzi too but our family didn’t try it. We also loved the dinner buffet, lots of choices; same for breakfast-lots of choices. Everything felt clean. Employees were all nice and most spoke English."

"The staffs are very friendly. They have foreign staffs for western visitors. The hotel is very clean. I like their onsen, clean and quiet."

"Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again"