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"I really enjoyed my stay and the Staff were very nice"

"Great hospitality "

"We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next seating in 2 hours), which was a little off putting. "

"Nice place with exceptional service"

"Coin washers were good. They were unable to dry clothes though."

"View from the window is amazing! "

"Nice"

"Everything was iimpeccable. Beautiful views, facility and staff "

"朝ご飯はビュッフェか和定食か選べるので連泊しても飽きず、旅行の食い倒れで胃腸が疲れていてもお粥で美味しくケアできるのが助かります。 ギフトショップもあって、ケーキやパン、定番やオリジナルのお土産が買えるのも楽しいです。"