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"The staff, and the head chef and everyone involved, were extremely helpful and very respectful. Despite our language barrier, everyone was polite and kind. Very sad to leave, but no doubt that we will recommend the Granbell to anyone. "

"Room is clean and quiet. Near train station and easy to catch taxi"

"Clean room and friendly staff and lots of extras in room. Made the trip very pleasant"

"Excellent experience"

"Large rooms compared to the average sized room in Tokyo, staff was super accommodating and the view of Tokyo Tower is unparalleled. "

"We enjoyed our weeks stay. The room was small but served our needs. The beds were comfortable and the shower/bath was really good. Very lively lobby and restaurants made the hotel feel friendly and welcoming. The breakfast buffet is definitely worth adding. We enjoyed it every morning and found the variety was enough to keep us happy. The food is excellent quality. We also ate in the restaurant several nights including the rainy cold night we arrived from NYC. Only minus is the advertised laundry room is very small for an entire hotel and was always busy. So factor that into your stay."

"Clean room, shops and train station nearby."

"Clean room, amenities were great and the breakfast in the morning at 25 floor was really good "

"The staff at the front desk, the concierge, the cleaning staff all were excellent and very kind and professional. Me and my daughters enjoyed our room and our stay, it was spacious and the overall experience was wonderful. Would definitely recommend. Clean and friendly hotel and staff. "