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"room was spotless, All staff were extremely helpful and attentive "

"The staff at the Courtyard are FABULOUS. They always greet you with a smile and are very helpful. They will go out of their way to help you. The hotel was great and our room was big. "

"Staff were friendly and attentive. Location was great and good facilities "

"Staff were absolutely amazing. A shuttle was provided to get down to ubud central which was great! The room was amazing and service was exceptional "

"Great hotel."

"Clean room, attentive staff, excellent breakfast, nice location. All around excellent stay"

"Nice upgrade. Huge room with a jacuzzi. Clean and safe. Friendly staff. "

"We enjoyed 9 nights in the Rama Shinta suite - it is HUGE!!!! Lovely room. Immaculately clean. Lovely tranquil resort. Fabulous service particularly in the Palace Lounge where we enjoyed a great breakfast, occasional afternoon tea and lovely cocktails and canapés each evening. Amazing staff. The usual warm, friendly and professional service we’ve received everywhere in Bali. The local area was great place to be too. Nusa Dua is lush."

"We had an incredible five-night stay at The Ritz-Carlton, Bali, and it exceeded every expectation. The Ladies & Gentlemen truly exemplify world-class hospitality. In every interaction, we felt the warmth of their genuine smiles and their sincere desire to make our stay special. From the seamless airport pick-up to Housekeeping, Reception (both check-in and check-out), breakfast at Senses, afternoon coffee and tea at the Bar & Lounge, relaxing time at the Missoni Resort Club, dining at Bejana and The Beach Grill, and rejuvenating visits to the Spa & Gym—every team member was exceptional. The buggy drivers and even staff we passed during our walks around the resort greeted us with such kindness and warmth. While we may not remember every name, we will never forget their gracious approach, friendly faces, and impeccable service. The facilities were outstanding, and our goal to completely unwind and relax for the week was perfectly fulfilled. Our Sawangan Suite with lagoon access made the experience even more special—having the freedom to step straight into the lagoon anytime we felt like lounging or taking a refreshing dip was pure bliss. This trip—and our stay at The Ritz-Carlton, Bali—was truly unforgettable. Thank you for creating such a remarkable experience."