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When we arrived at 5:00 pm, the front desk told us they didnt have our room ready yet and that was totally unacceptable. We had to wait a few minutes for the room to be ready

Great experience love all the festivities. But for the price I think breakfast should be included in stay. Should be free breakfast.

Very clean. Emplitees everywhere. Expensive but one of those places where you get what you pay for.

I am a very picky person, with 4 girls, and a very light sleeper. We were passing through in route to VA and was extremely fatigued. I called front desk to see if they could accomodate my early check in, as well as place me on the highest floor away from the noise - no adjoining room and they did just that! Literally a life saver. The facility was so clean and smelled great. We travel from TX to VA probably three times a year stopping in Birmingham as it's the halfway point for us. We have now...

A great addition to Birmingham! Some start-up kinks like condensation noise from the refridgerators and slow service in the restaurant. However we will be back!

Great location , parking and staff. Restaurant wasn’t great, beautiful bathroom and clean room altogether

Great property and staff, only downsides are pay parking, lack of free coffee stand in lobby because there is a Starbucks counter instead, and the streets around the hotel have some of the most aggressive panhandlers I have seen even compared to San Fransisco or other large cities.

The property exceeded our expectations. Everything was amazing!

Stayed for a dance competition and really enjoyed this hotel

It’s a nice spot. A little ways from downtown, maybe 15 minutes. We felt safe here. Birmingham is getting a little sketchy.

Good location and safe

I found nothing dislike about my stay here. The staff is always friending and they always remember my name. That makes you feel welcome and appreciated. Nick, Chris, Thomas, and Marcus are fantastic. Chris has remembered what I drink since I first stayed at this property in the Fall of 2014. Thank you all for maintaining your top tier level of hospitality all these years.

Love the staff and the pool

The staff was friendly and very helpful with us. The hotel was impressive and everything we needed was either in the hotel or a block away including the theatre were we saw Wicked! Would recommend this hotel