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"While the staff was friendly and helpful when a saw a large cockroach in my room, and they did change my room, I did not have a lot of confidence in the cleanliness of the hotel. The breakfast was substantial, considering it was complementary."

"Great location, great staff, free drinks"

"Lovely stay "

"バイク旅です初めて利用しました。受付のネパールの方がとても分かりやすく教えてくれて素晴らしかったです。また利用させて頂きます。"

"Route Inn’s are always consistent with super helpful staff and nice accommodations. "

"Quiet, clean, and efficient hotel near the nearby shinkansen station. Building is a bit old and outdated, but you are staying here for convenience and price, not luxury. Good value and hard-working staff, including breakfast staff."

"Nice staff and very friendly."

"This hotel was amazing. The rooms are traditional and you have the use of 5 onsen baths. There was also a free one hour kibuki show which was a highlight. Very funny. Well located and very atmospheric "

"Very clean place, easily accessible, with kind staff."

"It got hot tub and breakfast "

"Great food for the breakfast "

"Hotel staff was kind."