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「The elevator was off. I must walk from the lobby to the 4th floor with luggage.」

「A good distance from the airport and staff is always attentive.」

「Breakfast was fresh!」

「Great place for family fun and activities but food is very expensive」

「ワールドカップをダラスに観に行くのに 宿泊しましたが、空港からの距離も程よく 施設の清潔さやスタッフの方々の対応も 素晴らしかったです！」

「The staff were incredibly kind. It was one of the best experiences I've had while traveling. I would love to come back here again someday. I will definitely stay here whenever I come to Dallas/Fort Worth. I would recommend it to my family and friends. Thank you so much!」

「施設は新しく清潔感があります。朝食付きでしたが 朝に対応してくれるスタッフが少数だったため、時間がかなりかかりました」

「My first time at the Elm, loved it. Gracious staff, clean, vaulted ceiling spacious room, plenty of lighted, secured parking next to the building, modern electronics plugs, excellent view of the lake as you check in and dine on the 4th floor. I'll be back!」

「Excellent」

「I was late for check out and instead of charging an extra night they went ahead and empty my room putting all our stuff in trash bags.. And i had to rent another room in the same hotel.. It just does not make any sense.」

「朝食の品ぞろえがいまいち。野菜類がなく残念でした。」

「My stay at Sandman Hotel in Dallas was truly wonderful. For travelers, great service, genuine hospitality, and cleanliness are what matter most—and this hotel delivered all three. During our two-night stay for the World Cup, my family and I faced language barriers and even a credit card issue, but the staff helped us with incredible patience and kindness. The room was spotless, and even the housekeeping staff greeted us with smiles every day. This was my first visit to Texas, and thanks to...

「Awesome stay」

「Nice and clean. But there is no restaurants nearby.」

「建物が古い」

「Quality of service was average, but one lady at the front desk stood out. Forgot her name. I believe she is the youngest, but with a bright future. She took care of our stay and we were impressed by her willingness to go above and beyond to fix a glitch that happened with hotel miscommunication. Thank you young lady!!!」