The front desk worker was very flat and not a friendly as I would expect the front desk to be. The grounds and rooms were nice and spacious. There was a leak in the bathroom from the top vent but otherwise everything was good. We did notify the front desk but declined to have maintenance over as it was late.
Aracelli
2024 年 4 月に 3 泊滞在
2/10 (非常に不満)
ANGEL
2024 年 4 月 28 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Why would any hotel not want to have cameras in their parking lot to provide extra security to their customers? I had my 80 k truck stolen from this hotel! When I asked front desk about footage or if they could do anything for me the lady had the audacity to tell me that it wasn't part of their property! I expected so much better from the Hilton. That level of customer service is unacceptable anywhere, but when paying for a nicer hotel you expect higher levels of service not something you receive at any regular motel! Anyway cops were contacted, along with onstar. As of last time I communicated with Irving PD they had not received assistance from the hotel! As someone who travels for work and has seen his fairshare of hotels, I recommend going elsewhere.
ANGEL
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
Barb
2024 年 4 月 16 日
良かった点 : 清潔度、施設のコンディションと設備
I
Barb
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
B.
出張
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property, location, clean, up to date. Modern.