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"Staff were very friendly and helpful. The coffee is the lobby was delicious and always available."

"Don't be deceived by the exterior of the building. Once you enter the front door with the provided code it's very nice and inviting. Our room was clean and comfortable. Nicely furnished. Compact but all our needs were supplied. Good coffee. Nice thick towels. Good air conditioning and a ceiling fan. Convenient location downtown Hilo. Neighborhood felt a little iffy with a few homeless people outside. Parking lot in the rear was not paved. Should we return to Hilo again we would stay there and recommend it to our friends. "

" Room had a great view extra towels and blankets would be helpful There was no luggage rack and felt uncomfortable placing luggage on bed to pack/unpack Chickens in gatden were very cool"

"Its kinda old but lively and great. Those banyan trees! The ocean! The park!"

"Staff was great across the board - everyone helpful and nice! We were there during Merrie Monarch. Shopping the vendors at hotel was good too. Mahalo nui!"

"Very convenient location.self check in. No reception."

"I would not recommend this hotel, unless there were no other decent choices. The front desk wasn't friendly or particular helpful both days we were there. Room was not great, none of us slept, roach on nightstand next to me. The reason I didn't give it lower was because of the bar restaurant. We were tired and hungry when we got in so went for the casual food in the bar area. Server was terrific, food was very good and live band playing was honestly incredible. This was the only good thing about our hotel experience. "

"We were greeted by the owner who toted our luggage in then gave us a brief tour and some helpful touring suggestions. Our room was clean and comfortable with very good beds. The large balcony area adjacent to our room was lovely. Breakfast was prompt and very tasty. Overall a very nice experience. "

"Loved it here! Would have stayed longer but they were booked up. Great location. Short BEAUTIFUL walk to the beach/park. The woman at the front desk was so nice and helpful! A+"