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「Room and staff were great. Breakfast was pretty good. Seemed to be priced well for the area.」

「First the smell was horrible. I’m not sure what it was but it wasn’t pleasant in the hall ways or in the room I was tempted to leave as others did but I used my OneCash and didn’t want to come out of pocket for a quick one night trip. The a/c leaked pretty bad floor gets super wet. Then the a/c kept wanted to switch to heat so a bit annoying. The pet fee is pretty high and not the same as I had seen on Expedia. Staff wasn’t overly helpful but weren’t rude either. Kids enjoyed the pool and the...

「This is a challenging review to write because the staff were very friendly and the property is beautiful, however we waited over 2 hours past when our room should have been ready, had scalding hot water only on the first night and then only luke warm throughout our stay and woke up to no electricity on our last day. It is a very expensive resort ( called 5 star) so these things should not happen. Plus we've heard nothing from them after reporting this.」

「Palmera inn is one of the best values on Hilton head for what you get. The king balcony room was huge with two full bathrooms, living area, balcony, and kitchenette. Their location is just minutes to everything and they even allowed us to check ins couple hours early which was nice! We don’t even get to use all the amenities this place had as we only stayed one night. They also provide a breakfast in the morning which does get quite busy but there is enough space to make it doable. I would...

「The lady from the office she need to be polite」

「Room was extremely musty. Shower was clogged. Check in was a nightmare had to return to the desk 3 times to get a room key that worked. Hotel clerk indicated that I would get Hilton Honors points to my account which wasn't the case.」

「We have stayed at the Holiday Inn several times. The hotel is across the main road from the beach, but there is a free trolly to the beach that is available. There is also a public playground for the kids next to the hotel. The breakfast is good. The pool is clean. The staff is nice. Overall it is a good hotel for a beach vacation in Hilton Head.」

「Nice clean room and loved the breakfast」

「The bed was comfortable and the room was clean but the hallway smelled like sewage. It definitely was not worth $350 a night.」

「Beautiful hotel with emphasis on quality and service. Ideal location convenient to harbour and beach. Immaculate throughout.」

「Very clean and easy access to the beach 」

「コロナ禍で毎日の部屋の清掃サービスは無かったですが、それは良い事だと思いました。タオルなどはたっぷり置かれていたので不自由ありませんでした。 朝食はオーダー式なので食べたい物だけ食べれて良かったし、サンドイッチは美味しかったです。YouTubeやNetflixが見れて良かったし、USBコンセントが6ヶ所もあって便利でした。」

「I feel like I was deceived upon searching and reading on expedia.com this hotel seemed very clean and convenient for what I needed. I was traveling with 2 year old toddler and upon arrival the room did not have a microwave, the room’s air conditioning temperature was very warm, the refrigerator was not working and the room’s floor had hair on the corners and crevices of the bathroom. Also did not like that the hotel is not all enclosed. As soon as you get out of your room your outside. The...

「The first room I was assigned literally had black mold and a leaking mirror and sink. The second the shower wouldn’t drain, I even went and bought drano to try to make it better. Never again.」

「There was an unpleasant smell in the room, a musty smell. The air conditioner is entirely inside the room, both the indoor and outdoor units, and it hums very loudly. During our 5-night stay, the room was only cleaned once. Although we were told that housekeeping would be every other day. It's really unpleasant to come back to the room and find all the towels still wet and not replaced. Because of the humidity in the room, it's hard to breathe. At breakfast, the tables were sticky to the touch,...