staff were excellent. Easy check in. Very nice people.
Dan
2024 年 4 月に 2 泊滞在
4/10 (不満)
Mark
家族旅行
2024 年 4 月 27 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Service was poor. I would consider it motel rather than a hotel. Our room was not cleaned and none of the bathroom items were replaced. Staff gave us attitude when we asked for an extra towel. Considering where the hotel was located, the rooms were very plain with no frills
Mark
2024 年 4 月に 4 泊滞在
2/10 (非常に不満)
Amelia
出張
2024 年 4 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Reeked of cigarette smoke
Amelia
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Lamar、Dalton
カップルで旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Close to dining and shopping. Only complaint is wouldn’t have stayed there if I’d known Kelly Tours drivers staying there with their buses. At night after dinner they take up all the parking spots and parked in drive, you can’t get to parking spots
Lamar
2024 年 4 月に 2 泊滞在
4/10 (不満)
Sharon
カップルで旅行
2024 年 4 月 20 日
気になった点 : スタッフとサービス
Rude front desk staff.
Sharon
2024 年 4 月に 2 泊滞在
6/10 (普通)
Michael
カップルで旅行
2024 年 4 月 14 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The exterior of the facility looks very nice. The staff was very helpful. Inside the room was average and needs updating in the bathroom
Michael
2024 年 4 月に 3 泊滞在
6/10 (普通)
Jill
グループ旅行
2024 年 4 月 13 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Didn't like that the outside entrance to get to the rooms was not locked.
When we arrived the heating system was not working and we had to be transferred to another room. Therefore we were moved to another room and he did assist with moving all of our stuff.
I would have expected some type of compensationl.
Jill
2024 年 4 月に 4 泊滞在
4/10 (不満)
George
家族旅行, 小さなお子様連れの家族旅行
2024 年 4 月 8 日
気になった点 : 清潔度、施設のコンディションと設備
The motel (not necessarily a hotel) like it's on its last leg. If it was not a chain hotel I'd have more grace. Both key-entry doors on our hallway were broken (on the third floor) so anyone that wanted to could roam the property whether they were a guest or not. There was a dehumidifier in the room that needed emptying by me upon arrival and a couple times a day. This "housekeeping" is part of a reason I myself like to stay at hotels, so I don't have to do housework.
The rooms are nice enough, the beds are very soft/clean. The blackout curtains don't fully cover the light from the parking lot at night. The hallways, the ceilings, the exterior are not in their best days. An exit sign was dangling from the ceiling by the door on the hallway.
Our time in Hilton Head was lovely, and some of the hotel staff/desk managers were lovely. The housekeepers are obviously really good at their jobs and friendly. One employee at the desk was very irritated with me before I even checked in and scowled at children running through the lobby.
The minigolf next-door is well done. I probably wouldn't stay at the hotel again otherwise.
George
2024 年 4 月に 3 泊滞在
10/10 (非常に良い)
Amy
小さなお子様連れの家族旅行
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a lot bigger than we expected. We enjoyed our stay. The staff was friendly, the pool was clean, the room was clean and very nice. For it being our first trip to Hilton head it was enjoyable. Would definitely stay again.