ハーシーのスパのあるリゾート & ホテル

「This place is AMAZING! Rosalie and Craig are gems! Can’t wait to return.」

「Hotel was clean, staff was friendly, bed and pillows were comfy. However, for $415 we were only given a half a box of tissues and one roll of toilet paper. Parking was not easy and I had to go to three different parking garages to find a spot. Then, I still had to walk four blocks with my stuff to get to the hotel. For all the money I spent, I would have expected some parking to be easier and to have at an extra roll of toilet paper.」

「Our reservation was canceled less than 24 hours before we were going despite them sending a confirmation email the night before. I wasn’t notified by the hotel, only Expedia. When I called, a manager was supposed to call back, 4 hours later I called again. Manager never called. Exact same thing happened to my brother’s family. Terrible customer service!!!」

「高速から近いので、うるさい。 予約時に可能ならば、高速側と反対側にしてもらった方がいい。 騒音が気になりにくくなるマシーンが置いてあっても気になります。 ホリディインで黄ばんだタオルがあったのはここが初めて。 コーヒーを入れようとボトル水をカップに入れ使用したが、出てきた量が入れた量より多かったので、気持ち悪かったので、今度はコーヒーを入れず水を入れ使用すると、カップに白い物がたくさん浮かんでいた。これを飲んでいたらと思うと(*^^*)ホリディインは今まで外れた事がなかっただけに残念でした。」