Hayfork Vacations from ￥230,630

The guests were active which is great for a change.

Needs better pillows.

Great location. Clean hotel

The hotel itself is quaint. Very high-end feel when you walk in. The staff was friendly enough. The waitstaff in the restaurant was stellar. Nice pool area. Had a very backyard feel to it. It was very clean. The gym was adequate. They definitely try with it. They even offer complimentary water bottles in the mini refrigerator. The gym had a very “working out in someone’s basement” feel to it as you WERE working out in the basement. The negatives were: They make you pay a resort fee which you are forced to use there at the restaurant or you lose the money. They also charge a $150 PER NIGHT deposit which I have NEVER heard of! Hotels that charge deposits usually charge a one time flat fee. Right off the bat, they put a SEVERAL HUNDRED dollar hold on my card I hadn’t planned on which made my trip a little more frugal than I would have liked. Also, the rooms are very nice but they have leather furniture in them that was starting to look a little shabby in my opinion. Overall it was a decent hotel for a couple of night’s stay.

The location is okay especially if you have children as there is a lot for them to do on the property. However on arrival I was not given the smores kit until I had an issue with the room I was given and it was given as a sorry and over my stay I heard them give out water bottles but not that they was refill stations but how much they charge for more. I was given a dirty room that had such a bad chemical smell it burned our eyes, then was given a room that also was not properly cleaned. I was given an upgraded room but it wasn't much better than the one I had booked. Overall if you are looking for a tourist spot this would fit you, the unlimited coffee and tea was a plus but be sure you get the amenities as I overheard different replies to travelers over the course of the 4 days I stayed. Very close to the wharf and a good location to branch out to the rest of the city. Definitely a tourist hotel though, and definitely could use some consistency in telling guests what is offered ie the discounts around the property on the Zepher walk if you are a hotel guest