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"The staff was amazing-very welcoming and helpful. The room was standard size for Japan (a little small compared to American size) but the amenities provided more than made up for the size of the room-especially the pajamas. They had a great selection of personal care products in the lobby to choose from. The hotel is in a quieter area of Shinjuku (which was nice to get away from the craziness near the Shinjuku station) but still close enough to walk to everything in Shinjuku. "

"Resorts very nice, few resteraunts around the area, the staff, especially bartender yasuke was awesome."

"The staff was absolutely amazing and we were pleasantly surprised with all the great amenities. We loved the room as well. Will definitely stay here again."

"Very helpful staff and is conveniently located as walking distance to train stations"

"Excellent location for jumping on a train, exploring the bustling market, or taking a time out in Ueno Park. The room was clean and quiet, with a tremendously comfy bed. Lovely staff. And free luggage storage too."

"Great onsen and breakfast. The room was very nice and the bed mattress was very comfortable."

"It was spotless, the staff was multilingual and super polite, the garden was beautiful. We had an amazing stay!"

"Staff was wonderful… spoke English … superior hotel "

"Very clean room , very comfortable beds. Staff very nice . Best location!!!!"