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"Overall excellent. First time experience to collect breakfast and use the room microwave to hear up food. Only sad is no proper housekeeping. Will do replace towers and collect rubbish. Also we love the washing machine. Helpful "

"Room was clean. Staff is friendly. "

"Clean room and with full service. Great location near lots of shopping n restaurants nearby. Their buffet downstairs is not to be missed - great quality and visit by lots of locals which tell you something… Will be my first Tokyo hotel choice! "

"The staff was very courteous and the room was good"

"Room cleaning was almost spotless, but unfortunately the bath had some leftover hair from a previous person (I didn’t ask for them to clean it but I think they would have). Service was great and thorough, or a bit more relaxed, depending on the staff (some staff were younger and less experienced). Everyone was friendly. Amenities were great, facilities were also great. Would definitely stay here again."

"The location may present a slight challenge for individuals unfamiliar with Tokyo. However, the check-in process was efficient, and the staff graciously extended their hours to accommodate my arrival. The property is conveniently situated adjacent to Nokai Station. The room was nicely maintainer, and the shower offered excellent water pressure. As a solo female traveler, I felt secure throughout my stay. I would recommend this establishment."

"Friendly and helpful staff. Room is clean; all necessary amenities (shampoo, conditioner, toothbrush with toothpaste,etc) are provided and if you should need other amenities like hairbrush, shaver, face mask, body lotion, moisturiser, serum, extra pillows, pyjamas, etc., you can get them from the reception area. Free buffet style simple breakfast is good n besides hot coffee n tea, there are also quite a few types of cold drinks available. After breakfast hours, the free flow beverages and drinks are available from 3pm till 9pm. Better still, there is a cocktail hour from 6pm to 9pm daily where you can chill out at the dining area with free flow alcoholic drinks (gin, whisky, vodka, red wine, plum wine, jap sake etc), cocktails and mocktails that you can make for yourself with the ingredients and menu provided. You can also enjoy a relaxing onsen located on 3rd floor of the hotel. In conclusion, this hotel takes really good care of its guests. There are also many eateries, shops, family marts, and malls nearby the hotel and its just a 2 minute walk to Akabane station. The hotel's location is great. Travelling to shinjuku, shibuya, tokyo station, Ginza, and other parts of tokyo city has been a breeze on JR and metro lines. I would definitely like to stay at this same hotel the next time I travel to Tokyo, Japan."

"The location is excellent, just a quick four minute walk from Ikebukuro Station, and there’s a 7-Eleven right downstairs which makes everything super convenient. The room was clean and had all the essentials, but the building itself feels a little rundown, especially the elevator and hallways. The lighting throughout the hotel is also quite dark, which gives it a slightly older feel. The bed was firm, which is pretty common in Japan, but from a North American perspective it might feel hard or uncomfortable if you have a sensitive back like me. I recommend asking for an extra duvet to make it softer and more cushioned. The staff were kind and helpful, and overall it was a decent stay in a great location for exploring Ikebukuro and beyond."

"Staff was helpful. Hotel was clean and comfortable."