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"Beautiful property and very helpful staff!"

"Saiko was the best host you could hope for. We had an amazing time. The facilities had everything you needed including breakfast. I was definitely recommend staying here. "

"Amazing staff was incredibly helpful the entire time! We could not have had such a great trip without them!"

"Stayed here in Spring, which I suspect is a whole different ballgame to Winter. Location was great as we did not have a car. As others note it’s a steep hill to walk up but it’s not long. With many restaurants closed at this time of year having breakfast onsite and the option of buffet dinner at the restaurant was brilliant. The hot baths were great too. The rooms themselves were a little tired and basic however the beds were comfortable and the property was quiet. We did hire a car for 24 hours to get to see the snow monkeys (recommendation for "

"I had a traditional Japanese room. It was super comfortable - and the view from my window of Happo One was beautiful! It was convenient walk to restaurants and bars. The Happo One gondola was a bit of a hike - but definitely within easy walking distance is the Hakuba Happo bus station. Easy to get to other mountains via the shuttle."

"Great oasis in the mountains with great service and food "

"This hotel is amazing on all counts, legendary breakfast beyond wildest dreams and expectations, a cornucopia of delights. I will return and recommend to anyone and especially my friends and family"

"Staff were great they were very welcoming accomodating efficient happy.."

"The property and staff were AMAZING! The location was perfect, in walking distance to Happo One. I loved the traditional style of the accommodations. I highly recommend this establishment to anyone who is looking to ski or snowboard during the day and a touch of traditional Japanese when it is time to rest and relax."