Tay Ho, a neighborhood in Hanoi, is home to Otis Apartment. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre. Visit our Hanoi travel guide
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk and a reception hall are onsite. Each apartment has 2 bedrooms and offers free WiFi and a Tempur-Pedic bed. A kitchen with a refrigerator and a microwave is available, and other amenities include 2 bathrooms and premium bedding. Housekeeping is available on request.
Otis Apartment offers 6 air-conditioned accommodations with safes and slippers. Tempur-Pedic beds feature premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.
Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (39 inch wide door)
Well-lit path to entrance
Smoking not allowed
Services and conveniences
24-hour front desk
Blackout drapes
Change of towels on request
Concierge services
Housekeeping (on request)
Iron/ironing board
Lockers
Luggage storage
Safe
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
6 units
Housekeeping (on request)
Reception hall
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day
Property payment types
Important information
Optional extras
Rollaway bed fee: VND 200000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property is also known as
Otis Apartment Hanoi
Otis Apartment Aparthotel
Otis Apartment Aparthotel Hanoi
Frequently asked questions
Is Otis Apartment pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Otis Apartment?
As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Otis Apartment on Mar 13, 2026 start from ¥11,987, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Valet parking is free at this property.
What time is check-in at Otis Apartment?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Otis Apartment?
Check-out is at noon.
Where is Otis Apartment located?
Located in Tay Ho, this luxury aparthotel is steps from West Lake, and 1.8 mi (3 km) from Hoan Kiem Lake. Tran Quoc Pagoda and Quan Thanh Temple are also within 15 minutes.
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Reviews
Otis Apartment Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 2 out of 3 reviews
10 - Excellent
2
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Hoi Loon
Mar 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Hoi Loon
Stayed 1 night in Mar 2025
10/10 Excellent
THUY
Sep 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'.
THUY
Stayed 4 nights in Sep 2025
8/10 Good
A
Jun 10, 2025
Liked: Communication
Good value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our arrival. Washing machine is in basement and not in appartment- a little inconvenient. Comfort level only 3 stars as building works in apartments from 6am disturbing sleep.