1/5 Terrible
Verified traveler
Business traveler
13 Jan 2020
Disliked: Staff & service
Dishonest listings — don’t book the VIP room!!!
This hotel appears reasonably well-constructed for a hotel in its price range, but the management and maintenance needs serious improvement.
My booking was for a VIP room, with king-size bed, larger room area, and city views. The first room the hotel staff gave me had two twin beds. When I insisted that I had booked the VIP room with larger area and king bed, the staff showed us two other rooms barely larger than the bed itself and just said “they’re all VIP”. One of the rooms was still dirty from the previous occupant!!
I did not receive what I booked and paid for, and this hotel had no intention of providing it. The classification “VIP room” and the square meter number listed as the area of the room was false and given in bad faith.
Other issues: elevator call button on the ground floor didn’t work, “balcony” outside the bathroom is a security risk with the window is open, and allows other guests to walk by and spy on you while in the room even when the window is closed.
Stayed 1 night in Jan 2020
